Hardware Asset Workspace - Procurement Page

We are seeing an inconsistent experience in HAM workspace where some widget/report drill downs are opening in a new tab and some are opening in the same tab (with a back navigation button). Can this be addressed from SN product team? Ideally these wi...

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Gettig Error : Did you add and post a comment?

Hi ServiceNow, I got a issue while creating new record and adding comment. I add comment and post it even i got error.kindly resolve my issue. thank you. 

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Error Importing Shared List in ServiceNow–UCF Integration

I am experiencing an issue while integrating ServiceNow with Common Control Hub. During the import of a Shared List, I receive the following error message in ServiceNow:“The selected Shared List does not match the existing Authority Document list. Se...

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• Compliance Management

I am unable to access Inkling, any help or suggestions will be appreciated

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how to plug in cloud discovery

how to plugin cloud discovery 

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Best Practice

Hey Servicenow Community,  Can y propose some best practices to complete the Trainings on the platforms. Thanks in advance 

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• Data Foundations

Servicenow csa practice test

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How to pass array.string subflow input in ask for approval action in subflow

Hello, I have an array.string output from an action which returns the sysid of approval users, I want to use it and map it to the input of the subflow and trigger an ask for approval action to all the users in the array and wait for all to approve. T...

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Getting error in Change Request Flow Designer

Hello Team,Recently we are facing a Flow Designer Error for Change Management Module.The error is "Value of field record is not a GlideRecord"In the Flow Designer we are just updating the Approval Field to Approved, but it is failing.Please find the ...

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Capturing 95th Percentile from Performance Analytics

Hi Team, I am using service now as my case management system. Where I have a field named duration which stores the case duration. I am working on a project that I need to identify the trend of the case durations by plotting trend line as a dashboard ...

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How to set the icon color in the Highlighted value component in UI builder ServiceNow??

Hi, How can i set the Color for the icons alone, not the highlighted color?? For Display Value Block component in UI builder, When the Type is Highlighted-Value we have a property called color which sets the background color of that value. But when I...

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Translate sys_id to DisplayValue from template Standard Change Task fields

Hello all,     I have built the functionality that shows the comparison between a Standard Change Template Task record and the previously approved Standard Change Template Task record.  Here is what the data looks like: {"ok": true,"proposed": {"task...

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WHY convert existing NLU based virtual agent topics to LLM based?

We have around 500 NLU based virtual agent topics.Customer is asking us to migrate all of them to LLM based topics. I am not getting clarity on WHY to convert existing NLU based virtual agent topics to LLM based? What benefit will I get if I convert?...

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