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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Lab 4.2.1 Create Access Control

hi, i have a question wrt the steps to Establish ACL Rules for the Incident table for this particular lab.  i have tested the same steps on Xanadu and Zurich instances and both platforms yielded the same results. even after creating the ACL rules for...

  • Question

How to enable workspace search to open in a tab in configurable workspaces

In the Agent Workspace, when using search the results opened in a new workspace tab. This allowed the user to switch between tabs, quickly open new tickets or review the existing ones. The search results in Service Operations Workspace now open over ...

  • Question

Agile Development 2.0 using Servicnow

Introduction to Agile and ScrumAgile is a set of guiding values and principles that promote an iterative and incremental approach to software development.Scrum is a specific framework with defined roles, events, and artifacts used to implement Agile ...

  • Question
  • Agile Development

Unable to find 'AI Connector' utility in Virtual Agent

Hi,I want to integrate AI Agent Bot in my VA topic. I think for that I need 'AI Connector' utility for that. I am in SNow Zurich version.Issue is that I am not seeing the 'AI Connector' utility option in the VA topic designer. Please help me understa...

  • Question
  • Agentic AI
  • Virtual Agent

Resolved! Level Wise Smart assessment

Hi,I have a question related to smart assessment.In smart assessment I added multiple sections like Level 1 and Level 2.Each section contains multiple questions.Now I want that the user may able to access level 2 only when the user complted the whole...

  • Question

Resolved! Is it possible to clone the DEV instance in a System that is ON-Premises

Is it possible to clone the DEV instance in a System that is ON-Premises. Where the databases are maintained by the internal team not by Servicenow. How to do it ? and How much time it will take to complete the activity.

  • Question
  • Policy and Compliance Management

Forta Software Discovery

  Hi Community,   We have a requirement to discover GOANYWHERE (FORTA Publisher) software under the Software Installation tabs for both computers and servers. With the out‑of‑box (OOB) setup, this software is not being discovered. When we raised a c...

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