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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 11 Nov, 2025 05:00 AM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

incident Reminder Notification When state is On Hold issue

Hi, I created a flow for sending reminder notifications on Incident table and triggerConditions are: the state is On Hold. On Hold reason User Actions Required. The state is updated after 9 hours of sending notification and creating reminder 1,2,3, a...

  • Question

Managing Digital Interfaces and Integrations in Enterprise Architecture

Interfaces, APIs, microservices, etc. and integrations are crucial parts of the IT fabric.   Understanding and cataloging your Interfaces, Integrations and how they interact with your Business Applications is critical.   Digital Integration Managemen...

  • Article

Building agent work schedules and providing data via integration

Introduction Within FSM, work schedules for agents are one of the key foundational data that support scheduling. Work schedules define, within certain periods, the exact times agents are available - or unavailable to work. They can contain sub-schedu...

  • Article

Interactive Filter

On our ServiceNow Dashboard, we are using an Interactive Filter to select weeks. The expectation is that when a week is selected, the Request Items and Incidents displayed should update accordingly — filtered by that week and grouped per resource.How...

  • Question

Client Side - UI Action

I have a use case where I need to use the getReference() method to retrieve the manager's name from the assignment group reference field. When I click a UI Action button on the client side, I want to display the manager's name in a popup alert. Could...

  • Question

Cannot update UI builder to 28.1.57 in PDI

Have dependencies that I cannot resolveA few examples:@servicenow/sn-builder-core@servicenow/sn-controller-builder@servicenow/sn-preset-builder@devsnc/uibtk-api@devsnc/behavior-uibtk-supporting-records@devsnc/library-uibtk-caching

  • Question

How to set Variable from g_modal using UI Action?

Hi,I'm trying to set a variable from g_modal using a UI Action. The goal is to set the value from the button to the variable, but this doesn't work. If I try to save it to any field, then it works properly.Any thoughts on how to save the value to a v...

  • Question

Selectable and not selectable items in a Tree Picker

We have built a large hierarchy in the cmn_location table. In the Incident form both in technical view and service operation workspace view we are showing a tree picker for this field.CountryRegionProvinceCityBuildingFlat We want to restrict the user...

  • Question

How to do ITOM Application Discovery

Hello ITOm Experts, Is Application discovery OOB , (NOT APPLICATION SERVICE i know they are Service mapping ) just Applications running . Are they discovered in horizontal using ITOM patterns or do we need to follow any separate steps ? Thanks 

  • Question

How to create a Schedule for Microsoft CA Certificate Authority or how to discover certs Microsoft CA Certificate more than 20k or how to discover large number of Microsoft CA Certificate? ?

How to create a schedule for Microsoft CA Certificate Discovery?  Solution: Step1: Goto Discovery Schedule, Click on New button. Step2: Fill the Form Fields:             Name:  Give an appropriate name for the schedule.             Discover: Select S...

  • Article
  • Service Mapping

Look What I Found: Notifications and Field Names

Short answer: Don't name your fields (in scoped apps) 'event'. It will come back to haunt you in notifications.Background:I was making a demo app. I extended task to a scoped table called x_meetup_event. From there I created a m2m table with sys_user...

  • blog
  • Scoped App Development
  • Scripting and Coding

Need some Info/Help on the Skills Table

So we want to add the Skills field to Catalog tasks so mangers can assign to staff based on their current skill level. We like the ones under the Technical Skill level (table: cmn_skill_level) and while I was able to configure that list view to show ...

  • Question

Any tips for CSA examination?

Any tips or resources for CSA examination can be shared? Any preparation advise too?

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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