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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person ServiceNow Exchange: Platform Analytics Academy - Adopting the new Platform Analytics Experiences Hosted by ServiceNow 19 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow Exchange: Platform Academy - Building Dynamic Playbooks Hosted by ServiceNow 20 Aug, 2026 09:00 AM PDT Event Details In person The Human Side of AI Adoption with Kelly Paulette Hosted by jasminecole 20 Aug, 2026 10:00 AM PDT Event Details Online Real-Time Data Intelligence for Mission-Critical Workflows Hosted by Anubhav P 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Retain a role even when user is marked active false

I have a task to retain a HR role even a user is deactivated in servicenow.currently when user is deactivated all roles are revoked Its not possible to raise HR case if user profile doest have sn_core_hr.employee role.

  • Question

show assets based on assignment group of stockroom

Hi ServiceNow Community, There is one catalog item for asset allocation in which when the req is submitted and sc_task is created under RITM for specific group. If I change the assignment group on sc_task(manually) then i want to show assets belong t...

  • Question

How to estimate RAM & JVM size for mid-server ?

Hi,We are planning our deployment for Discovery and Service Mapping, and I would like to get recommendations on the optimal MID Server system requirements and JVM memory settings to ensure stable performance.Could you please share best practices, off...

  • Question

The discovery accounts get locked out .

We are experiencing frequent account lockouts during Discovery because Discovery attempts multiple credentials before reaching the correct one.Example:Device:IP: 172.xx.x.xxHostname: xxxxxxx.servereps.localDNS Domain: servereps.localDiscovery attempt...

  • Question

Create attachment from HTML file input

I'm trying to build a UI macro in the global scope that creates a db_image record from an image file input, and adds the db_image reference to a list field on the record. I've not managed to get the image content written correctly. Extract of the cli...

  • Question

Visual Task Boards in Next-Experience Workspace

We are considering creating a Next-Experience Workspace, and our customer would like to know if there is any way to replicate visual task board functionality within it. Is this something that is available?

  • Question

Adobe Acrobat non compliance issue

Hi Experts,In our organisation we are using Adobe Acrobat software. Some are using the licensed version and some are using basic free version. While discovery servicenow is not able to diffrentiate between the licensed and free versions as a result i...

  • Question

CMDB Data Manager Retire Policy unexpectedly logging Integration Hub (IH) transactions

We recently ran standard CMDB Data Manager policies and noticed a massive spike on our Integration Hub ( usage dashboard  Is it expected behavior for OOTB CMDB Data Manager Retire subflows to consume Integration Hub transaction allowance when perform...

  • Question
  • Data Foundations
  • Data Health Tools
  • Service Graph
  • Service Graph Connector

CMDB Health completeness scorecard config

In ServiceNow CMDB health completeness scorecard, I want to show only ci classes for which we have configured recommended fields in ci class manager instead of showing all ci classes.How this can be configured?If we can use health inclusion rule, how...

  • Question

I have created Certification & attestation policy

Hi Team,I have created a Certification & Attestation Policy using CMDB Data Manager, and the policy records are stored in the cmdb_data_management_policy table.I would like to display the compliance results of this policy in the out-of-the-box (OOTB)...

  • Question

Sam

  If you've ever been in a room with an Enterprise Architect and had to explain ServiceNow SAM Pro from scratch this one's for you.   One question comes up more than almost any other, usually right before a design workshop   "Can you send me somethin...

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