ServiceNow Community

Can Yokohama Employee Center Share Catalog Script Among Different Scripts

Hello All, I have 10 fields on a catalog item -- require numeric input. I have not found a way to have the function that does the input validation appear just in one place and called from there. I include the code I am using below. The onChange an...

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ITIL Role utilization

“Out of the users who have been granted the ITIL / fulfiller role, how do we identify which users are actually using that role in the platform, rather than just having the role assigned to them?

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Set the font size in HTML type field across platform

We would like to set the default font size in all HTML type fields across the platform to Font Size 10, instead of 8.Many people with visual impairment (me included) have to squint in order to read something with font 8. EDIT:Funny thing, I looked KB...

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Service portal redirect issue

Hi Team, I have 3 widgets.1. Data table OOTB widget.2. Form widget (OOTB).3. Cloned form widget. If I click the record in data table widget then it will redirect to cloned form widget, it is working fine but if I click back browser button it will red...

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Is it possible to pass the 'Conditions' parameter from a reference field in sys_sg_input?

Hello, I need help with the mobile agent.Is it possible to pass the 'Conditions' parameter from a reference field in sys_sg_input?values from another input, for example...

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Toggle SN Utils icon for UI Actions

I like having Show Technical Names enabled but don't need the question mark icon beside the UI Actions, for me it just adds unwarranted space. How can I hide these icons while still preserving the technical names for fields and tables? I'm fairly new...

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Trasition from PHP developer to ServiceNow

I'm currently working as a PHP developer, Having 12+ years of experince.As you have experience as a ServiceNow developer, I would really appreciate it if you could share your insights on the nature of the work and the future prospects in this field.I...

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Task on the module SNPI – Configuring the CMDB at the ServiceNow Platform Implementation course

Hello everyone!!I did the task on the SNPI – Configuring the CMDB but it failed at the first time.I did it again and this time everything is right, but the task doesn´t get validation... The result does not change and I don´t know why. Is there a way...

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Need help displaying messages on form

Hello @Everyone need help on below requirement Ive requirement when approvals are rejected in authorize state the state transtioned to new state also planned scheduled dates are also changes automatically(which triggered from workflow script)based on...

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List collectors in WorkSpace

I need help to get details on a customer workspace in the SCTASK/RITM there is a List Collector and it's displaying names of users. and under the name it displays details from the sys_user table for that user.LIKE:Name, First name,Last name,email h...

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ATF issue in workspace

Hi,I am creating an ATF test case for CSM workspace, i am getting an error please. I never used 'company' field at all. Kindly help. RegardsSuman P.

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Add fields to CAB Workbench within Service Operations Workspace

I'd like to add more fields to the CAB Meeting tab within the Service Operations Workspace but I cannot see where these changes would be implemented. I looked into the varies views that changes offer but nothing seemed to align to what I'm seeing wi...

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I'm confused about labs

I'm talking the Scripting in ServiceNow Fundamentals course. So far, the SSNF - Scripting Overview and SSNF - Client Scripts modules have talked about labs, but I don't see where to access those labs. I am confused.

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Received 401 - Unauthorized even with Refresh Token Available

Hi,I have an integration setup where I am sending a JSON payload to another ServiceNow instance. I am using Flow Designer in which I am using a Custom Action in which I am using REST Step and within that I am passing the connection record, within the...

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Need help on display info messages

Ive requirement when approvals are rejected in authorize state the state transtioned to new state also planned scheduled dates are also changes automatically(which triggered from workflow script)based on this we need to show some message on change re...

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