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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Understanding the New SPM Inbound Actuals Tables

  Understanding the New SPM Inbound Actuals Tables   DISCLAIMER: This article describes the two new tables introduced in Strategic Portfolio Management (SPM) to support the import of actual costs from external financial systems into Projects. These t...

  • Article
  • Cost Plans
  • Expense Lines
  • Financial Core
  • Financial Management
  • Inbound Actuals
  • Project Financials
  • SPM

Get to know Now Assist AI Web Agent | Watch the demos

What is AI web agent? AI web agent is a new ServiceNow product that helps customers tackle complex or repetitive tasks across the ServiceNow platform and other third-party systems. Now Assist AI Web Agent “sees” and “interacts” with the ServiceNow in...

  • Article

Notification trigger twice for incident survey

Survey Trigger condition - notification condition and who will received-sysevent trigger twice for same id - notification -  Can anyone help with this issue? Some users are submitting the survey twice, which is causing confusion in the reports.Thanks...

  • Question

How to Mass Update Records in ServiceNow

### Introduction ### Steps to Mass Update Records 1. **Navigate to the List View**:- Open the ServiceNow instance.- Go to the list view of the records you want to update. For example, navigate to the "Incident" or "Change Request" list. 2. **Filter t...

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Cannot delete hardware model

I cannot delete a hardware model. The hardware is duplicate hardware model and is being used in the product catalog item. When I try to delete the model, it cannot delete because it is being reference in the catalog item table.  How can I update the ...

  • Question

Resolved! How to create incident via zoom

There is requirement to integrate zoom with ServiceNow which can create incidents from the interactions being generated from zoom (for e.g: someone calls up in a zoom ivr and the interaction is posted in SN and a incident is created from that interac...

  • Question

How to clear an AD attribute value using orchestration

Hi Team, We have to clear few AD attribute values from extensionAttribute5. I am able to update new value, but how to clear the field using orchestration script.I tried with 'null', but not working. Regards,Saranya

  • Question

How to provide great answers in the Community

The ServiceNow Community thrives on the knowledge and experience you share. When you answer a question, you're not just solving a problem – you're teaching others and strengthening the Community. Here's how to make your answers as helpful as possible...

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