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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ANZ - Register Now for 2025 Oct Enterprise Architect Vision Series - (Recorded Session & Live QnA) Hosted by Vinitha Chukkala 30 Sep, 2025 04:00 PM PDT Event Details Online Live on ServiceNow: [JPN] What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 30 Sep, 2025 06:00 PM PDT Event Details Online Live on ServiceNow: [JPN] What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 30 Sep, 2025 06:00 PM PDT Event Details Online APJ - Register Now for 2025 Oct Enterprise Architect Vision Series - (Recorded Session & Live QnA) Hosted by Vinitha Chukkala 30 Sep, 2025 08:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Security Incident Response Roadmap Hosted by Lolita Honkpo 30 Sep, 2025 09:00 PM PDT Event Details Online Live on ServiceNow: [APAC] What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 10:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Employee Center footer

In employee center footer, how to make logo,org content and copyright to appear at centre as the links present next to that is modified(made active false)

  • Question

SharePoint Spoke

I want to use the SharePoint Spoke to publish articles from one Knowledge Base to SharePoint.  These articles sometimes have information in the body of the knowledge article (KA) and sometimes auto download the attachment for forms.Will the ServiceNo...

  • Question

Resolved! Service Portal: Bootstrap 5 Sidebar Menu and dynamic body width

I've been asked to redesign our Service Portal with a requirement to move the menu to a sidebar.  Service Portal really doesn't seem to want to do that as the core page places header above body,  The closest solution I have found (see below) is to se...

  • Question

Platform Analytics Migration Center

Is it mandatory to move to new Platform Analytics in Zurich? Can we wait for another release like Australia or Brazil? Platform Analytics Migration Center Documentation is not that clear and doesn't mention what happens if we don't migrate.         

  • Question

Catalog item's variable values cleared out after submitting

Hi All, There's an issue with the catalog variable which is mandatory.  the variable field is submitted with values as it a mandatory field. After submission the values are being cleared out .How to fix this?Attaching image for reference.The below va...

  • Question

How do I turn off Page Protection on the UI Builder

I want to play around with the UI builder and see what it does. I am in my Dev instance. I go to the Service Operations Workspace in the UI Builder. I want to Edit the ServiceDesk landing page. When I click on the editor link. On the top let there is...

  • Question

Platform Analytics Data Visualization Export

In Platform Analytics Data Visualization, we can only export to Excel, "csv" is not available. Also for Excel export, we can only export 14288 records, and we view the message at the bottom of the Excel "Export stopped due to excessive size. Use csv ...

  • Question

Filtering records based on the logged in user location.parent.

Hi Folks,I’m trying to filter records based on the logged-in user’s location.parent.I created a Script Include and set up a dynamic filter option to call it. However, when I run the filter, it returns records where the parent field is (empty) instead...

  • Question

Employee center portal widget color

I have modified the employee center and added the widgets but for some widgets the color does not get applied based on branding editor. For eg, current status ,my approvals,top rated articles,etc. 1. How do we change the color to light blue default o...

  • Question

Projects and Pending state

Hi all, I’m working on an instance where the project lifecycle was customized so that all states depend on one of the phases: Initiating, Planning, Executing, Delivering, and Closing. In other words, each state is only available within its correspond...

  • Question

Orchestrating Work, Not Just Answering Questions

Far too often, I work with organizations stuck in what I call the “Question & Answer Collector” stage of their HR Service Delivery journey. In this mode, HR Service Delivery is used almost exclusively to intake employee questions and provide answers....

  • blog
  • Case and Knowledge Management
  • Human Resources Service Delivery

Adding EPICs to a Product

Team,  Can EPICs be added to a pre-defined Product when the stories exist?  

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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