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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Empowering Your Success with AI-Enabled Regulatory Change Management Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Impact Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online 12/2 Webinar: Accelerating Development with ServiceNow Build Agent Hosted by Mary Kay Pierso 2 Dec, 2025 12:00 PM PST Event Details Online Live on ServiceNow: [APAC] Now Support and what it can do for you Hosted by Lolita Honkpo 2 Dec, 2025 08:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Custom PDF generation

Hi Everyone,We have a requirement where, when a RITM (Request Item) is submitted in ServiceNow, the computations will be done and some information will be sent via email and customized PDF attachment.The PDF should have a header and other details pop...

  • Question

2026 MVP Applications are open—we invite you to apply today!

Nomination forms are live for the 2026 ServiceNow MVP program. You may apply any day from Dec 1st - Dec 31st   Apply now    Earlier this year, we reached a new milestone—815K community members. Today, we are a community of 937K+ members worldwide. T...

  • blog

Quick Start Guide for Discovery

This Quick Start Guide gives you all the information you need for successful implementation of the ServiceNow Discovery application, along with proven guidance, best practices, and links to key resources.   Overview Here's an overview of the topics w...

  • Article
  • CMDB
  • Configuration Management Database (CMDB)
  • ServiceNow Discovery

Retrieve values ​​from variables in a RITM

Hi, I'm trying to retrieve all the variables from a RITM using a script include to send all the item's variables via email as soon as it's created (I'm creating it via script include because all requests should generate this email), but I can't get t...

  • Question

Resolved! GRC: role matrix

Hello community. GRC is one of the most complex applications I have encountered so far. Therefore I feel a little bit overwhelmed with the amount of possible roles and how to connect them to the GRC tasks, such as attestations or risk assessments. Fu...

  • Question

Article : ServiceNow Clone Made Easy – A Practical Step-by-Step Guide

Hello All,This is Shashank Jain. I have performed cloning for 3–4 different projects in my organization, and based on that experience, I decided to share an article to help others better understand the cloning process in ServiceNow. In this post, we ...

  • Question
  • Clone
  • Clone profile
  • Clone request
  • Cloning
  • Cloning Issue
  • Preservers and Exclusions

ServiceNow integration with Microsoft 365

I need to integrateServiceNow HR Service Delivery – Employee Service Center within Microsoft 365 (Teams and Outlook)Is there any documentation to proceed on it.I have already installed plugins  "HR Service Delivery for Microsoft 365"(sn_now_teams_hr)...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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