the itsm manager wants to use Tehnology Management offerings to populate the support group of assoc

the itsm manager wants to use Tehnology Management offerings to populate the support group of associate CI, which CSDM stage would this be completed in?

• Question

I am getting 'No active mid server found for IP' error when attempting to discover a business service using service mapping.

I have an active running mid server on my local machine. I can quick discover the local mid server without any issues, but when I try to discover a business service on the local Mid server (IIS default site) using service mapping I am getting No acti...

• Question

LDAP Lab – Unable to Connect

Hello everyone,I’m currently working on the LDAP integration lab for my CSA training and I’m facing a persistent issue connecting to the LDAP server.I followed the lab guide exactly as instructed, but the LDAP connection does not workWhat happens: Wh...

• Question

How to make details mandatory in feedback rating of knowledge article?

I want to make details to be filled mandatory when the article rating is 1,2 or 3 in the portal 

• Question

How to track which business rules have been triggered for a specific table

Hello team,I'm integrating my DPI to Jira through a third-party integration tool, connecting both workspaces via REST.I'm working on some documentation that highlights how users can troubleshoot sync fails because of BRs that have triggered and rever...

• Question

Control Visibility of attachments of in KB Articles

  I want to show only pdfs attached in the article body not the jpg files in the portal of the knowledge article.If I make display attachments false I am missing pdfs along with jpgs.suggest better approach.  

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Next Experience, Navigation, and Access ​Task (Content)

Task Result Failed

• Question

Best Practice 4_Security_TM: Limit UI Active Session Life Span

 Use the glide.guest.active.session.life_span property to control the duration of an active guest's HTTP sessions. The glide.guest.active.session.life_span property enforces a maximum lifespan on active guest HTTP sessions, irrespective of their sess...

• Question

CSA EXAM

Are there any tips on this CSA exam to pass? I really don't want to repeat this exam since i have to pay another $300 to retake. I am trying to go over what i have learned so far, but i feel i am missing something. Are there sample CSA pre test quest...

• Question

ServiceNow BCM

Hello Team, Where I can find the "Add dependencies" and "Update dependencies" buttons logic in the backend, which is available in the Business Impact Analysis and Planning.Screenshot for reference:   Thanks in advance!

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• Business Continuity Management (BCM)

Mapping Business Apps to Business Capabilities - what level?

Business capabilities are hierarchical. When mapping business apps to business capabilities, what level are you doing that at? Here's an example: L0 Capability = New Business & UnderwritingL1 = New BusinessL1 = Underwriting Let's say I have PolicyAdm...

• Question

Custom action in flow designer field not map to target table

Hi ,I have created register business app custom action to create business app in business app table but fields are not mapping in target table it is showing empty१.business owner field is list collector type in record producer and on target table it ...

• Question

Data Policy Error

Hi Team, I'm disable all Data polices still I'm getting error while executing UI Actions, kindly please have a look in to this query asap   

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is there a chance that Admin role sys id change during an upgrade?

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Clarification Needed on Prerequisites for CIS–Data Foundations (CMDB & CSDM) Certification

Hello Team,I am planning to take the Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS‑DF) exam. I have already completed the “Configuration Management Database (CMDB) Fundamentals” course, and my Now Learning portal is curr...

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