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The countdown to Community Week starts now. What is Community Week?
watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Sending an Entra MFA Push through ServiceNow

Hello Experts! Not sure I'm posting this on the correct forum, but here goes. Who has some experience with integrating ServiceNow with Entra? We use Entra as our SSO provider, and have been given a requirement to allow the help desk to send a user an...

  • Question
  • Integrations

Reports: Last User viewed

Hello, I am doing a report clean up and would like to be able to see who last viewed the report and when.  I am able to see the last run but not who last viewed it.  Are there any options for this? Thank you,Sheri

  • Question

CSA Voucher

Hi team, could you please guide me on how to request a voucher to take the CSA exam, or point me to the right place or person to do so? Thanks in advance! 

  • Question

Revolutionizing Security Integration: Introducing the LLM-Powered SIR Integration Builder 🚀

Transform Integration Building from Weeks to Hours!We're thrilled to announce a game-changing innovation that will revolutionize how security integrations are built: the LLM-Powered Security Incident Response (SIR) Integration Builder. This groundbre...

  • Article
  • Gen AI
  • Integrations
  • Now Assist for SecOps
  • Now Assist for SIR
  • SecOps
  • Security Incident Response

Register TODAY for the 2025 Minnesota SNUG!

Hello SNUG Members!   We're excited to launch our next in-person Minnesota SNUG, on November 6th, 2025 in Eagan, MN!   This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peer...

  • Question

Adding a new section to the PIR

I'm hoping someone here has experience with this. I am trying to add a new section/field to the PIR (Post Incident Report) in the SOW (Service Operations Workspace).   I added a new field (Impact Summary) to the sn_sow_inc_post_incident_review table ...

  • Question

December 4: Accelerating Mission Outcomes with AI-Powered Workflows

Government agencies are under pressure to move faster, but critical processes often get stuck in slow, manual steps. Whether it’s onboarding a new employee, handling a citizen request, or pulling insights from field investigations, disconnected syste...

  • Event

Reporting: Limiting Number of Records Shown

I'm trying to create a simple report showing a list of active users that are assigned more than one non-retired, operational PC's from table (cmdb_ci_computer).  Once I configure the report to group by "assigned to", I get a list of Users with each o...

  • Question
  • Performance Analytics

How to configure redirects in Service Portal

  Dealing with redirects on an enterprise scale can be a tricky business. This article shows you how to set up user redirects in the Service Portal using the SPEntryPage script include. The script does a lot of heavy lifting in the Service Portal by...

  • Article

Resolved! Bulk Assign To Me not working on Service Opeation Workspace list

When I try to update bulk tickets the Assign to me button does not work, this is OOB on task table and does not pop-up any errors as well.   How should I test this? I checked, it's not a UI action in the table, seems like something coming from the UI...

  • Question

IntegrationHub ETL

Hello experts!! I have an integrationHUB Etl record created to retrieve data using rest api, Im able to get the data and insert into a staging table but while testing it. I see below error. Please help me here.  There was an error with the partial pr...

  • Question

REMINDER to register for the 2025 Minnesota SNUG - November 6th!

Hello SNUG Members!   We are ONE WEEK away from our next in-person Minnesota SNUG, on November 6th, 2025 in Eagan, MN!   This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with pe...

  • Event

Copy Request Widget

Hello,I am tasked with created a copy widget after a request has been submitted on our custom ticket conversation page. Right now the button is failing in the client script. Please advise on how I can fix this or a more efficient way to create the wi...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More