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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: FSM Academy - Contractor Management and Field Service Marketplace Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: IRM Entity User Access Office Hours Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: HR Service Delivery Academy: HR Service Delivery Q4 2025 Roadmap Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Analytics Academy Hosted by Lolita Honkpo 12 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Virtual agent not showing topics and crashed

Hi I created topic for virtual agent in my PDI. It was not displaying in topic list. I made all fixing available on KB0784304 but it did not help. Also convesation was not restarting and what I did is removing all entries from sys_cs_conversation_lis...

  • Question

Dashboard Sharing Option Not Visible for User

Hi Community, One of our users has the following roles assigned: ITIL role, Report Admin, Report User, and Report Group roles. However, they are unable to find the Share option to share the dashboard with others.Interestingly, another user with the s...

  • Question

Resolved! Password sharing with SFTP third party users

Hi  We have a Use-Case where I am trying to resolve this via ServiceNow, need some inputs if we can do it! Currently, We create SFTP link and users/passwords in the SFTP system and then send the password information via emails to them. Is there any w...

  • Question

Notify the MS teams through Now Actions from ServiceNow

Hi All, We have received a requirement to receive an email notification once any Offboarding /immediate termination catalog is submitted. An email should be triggered to MS teams channel/Chat from ServiceNow.To achieve this we are following this Serv...

  • Question

Resolved! REST API for UI Policy and Data Policy

I have tried to search the documentation for an API that allows me to fetch information on the current UI Policy or for Data Policies and I can't find it. Is there such an API? Particularly, I am interested in learning about mandatory fields for inci...

  • Question

CSA Capstone project how to login to PDI

I have just completed CSA learning path and want to do the capstone project. I have requested PDI but how to login and see the incidents and all

  • Question

ServiceNow Slack Integration Overview

Hello, Community!I'm trying to set up a Slack integration and I'm confused by the different options.In the Slack app store, I can see already three options: "ServiceNow for Slack",  "Now Actions" and the “Now Virtual Agent” App. In ServiceNow, I also...

  • Question
  • IntegrationHub

Check if Name of Supportgroup is already in Use

Hello everybody, We have a Requirement for a Catalog Item, to enable Users to order a new support group.The users can enter their preffered group name into a single line text field for which i would like to implement a validation, so that group names...

  • Question

A calendar displaying change schedule along with change tasks

Hi All, I need help on creating a change schedule to be as a calendar displaying schedule changes based on their planned start and end dates along with associated change tasks. Here I am able to get changes like show in attachment but not the change ...

  • Question

Rounding down of FTE from 0.5 to 0.49

We are using resource assignments in Project Management using FTE.  When we create a resource assignment for 0.5 FTE it consistently updates to 0.49.  The users schedule is for a 7 hour working day monday-friday and we have updated the "com.snc.resou...

  • Question

email notification

I want to sent the email notification to the Assignment group members which one is the best practice to do that ? coz assignment_group.include members  in "who will received" is not working 

  • Question

Report on sys_template table

We have a requirement to report on sys_template table to add all fields related to templates like-CI, AG, Category, sub-category, priority, etc. within report

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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