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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Community as a Compass: Using Community as a Navigation Tool Hosted by jasminecole 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Meetup #9 in Poznań! - 24.03 Hosted by mgorzkowski 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (AMS) Hosted by Abigail Lavadia 24 Mar, 2026 08:00 AM PDT Event Details Online What's New in the Q1 store release for Workplace Service Delivery Hosted by seemasingh 24 Mar, 2026 08:00 AM PDT Event Details Online Govern AI Assets and speed up onboarding: Use Process Mining to optimize AI Control Tower workflows Hosted by seemasingh 24 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy: AWF - Fair and Intelligent Ticket Distribution Across Teams Hosted by Abigail Lavadia 24 Mar, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Scripted Approvals via Flow Action

Hello, I have a need to generate approvals via a script in a custom flow action so I can pass custom inputs into a notification without triggering the OOB "approval.inserted" event. For this I have basically recreated the "Ask for Approvals" flow act...

  • Question

Project baseline

We have a button 'Create Baseline' on projects/project workspace. When I click if it, it creates a baseline.How can I create the baseline automatically when project phase changes to executing?

  • Question

how to disable checklist edit option in hr agent workspace

As an analyst, there is an edit button on the checklist when viewing. Can this be disabled so analysts cannot edit the checklist?we need to disable this edit option in checklist list Regards,Siva Mani. 

  • Question

Service Operations workspace: Experts on-call names visibility issue

Hi Team,For the Service Operations workspace (SOW), Experts on-call is configured on the contextual side bar. When i log in as admin, i am able to see the on-call person details but other users are not able to see the names when I impersonate as them...

  • Question

Service Mapping — How to handle dynamic ports for microservices

Hi ServiceNow Community,We’re building Service Maps for several applications. In some cases, the infrastructure includes microservices servers that do not have a clear entry point to discover/map from.To include these servers in the service map, we a...

  • Question
  • Discovery
  • Service Mapping

Resolved! CIA attributes- where, how, what

Hello - In a situation where we have CMDB implementation partially compleed and at maturity level 2 and IRM solutions started with analysis phase- I would like to know- what is the strategy to maintain CIA attributes?I understand they are available a...

  • Question

Domain Separation issues

We are not able to get our Story Creator, or Sprint planner AI Agents to work Anyone able to provide help for a domain separation issue?   Acceptance criteria 1. ACL Visibility Resolved for Domain Separated Environment Given the nowengage instance u...

  • Question
  • Architect

Assistant provider as Genesys

Dear all,I am trying to test Voice agent integration and plan to evaluate what this Genesys can do.It seems to be a real nightmare to get a simple trial access to the platform and use the Voice agent part as a simple phone call we can reach for assis...

  • Question

Platform Modelling - Should a BA be modelled to support a TMS/TMO?

I need some help to verify if my assumptions are correct as different sources are making different claims, especially regarding business applications. At my company we have a team that manages Azure accounts for the business. They have several offeri...

  • Question

CMDB Read role required for catalog intake forms using lookup value?

We have a catalog item leveraging a look up value on the CMDB table for users to request decommission or backup / restore of specific devices. Historically we have not seen an issue, today a user raised an access concern and was unable to add or look...

  • Question

@mentions working in flow designer

Hello, Is it possible to hard code an automated string in a flow designer step to activate the @mentions functionality (sending the Activity Stream @Mentions notification email)? A step I currently have is something likeAction - Update RecordTable - ...

  • Question
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