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What`s New Popular Posts More The latest in Community Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Incident Resolution Workspace When I click the "Resolve" UI Action, it opens the resolution dialog in both Native... Read More George_1 Specialist Application Navigator List visiblilty Is it possible to use User Criteria on sys_app_module, or are roles the only suppor... Read More George_1 Specialist Create menu in application menu Can we create a menu in Workspace with this create menu option or it is for native ... Read More George_1 Specialist workspace application menu visibility Is it possible to restrict the visibility of a sys_ux_list to a specific user group... Read More George_1 Specialist workspace application menu list I have a record producer created on problem table how can I add it to workspace lis... Read More Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Workflow Data Fabric Academy - ZCC for ERP Hosted by ServiceNow 21 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 21 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ITOM Academy – ITOM LEAP Leading Practices Hosted by ServiceNow 21 Jul, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Discover Closed Loop Intelligence with ServiceNow Process Mining Hosted by ServiceNow 21 Jul, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Now Assist Center (NAC) Monitoring Hosted by Abigail Lavadia 21 Jul, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy - CSDM Hosted by Abigail Lavadia 22 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

UI Action - Form Link - SOW Workspace

Hello, I created a UI Action (Form Link) on a custom table/form and need it to be available in the Service Operations Workspace (SOW). I created a corresponding Workspace Client Script, and the link is displayed correctly in the workspace.However, th...

  • Question

Sytem Admininstrator

Hello, I am planning to get CSA certification. I am an HRA , and i am planning to transition into HR Tech. As far as my understanding by passing exam i can get only theoritical knowledge but it will not provide me hands on experience. In real world, ...

  • Question

CSA Exam- incorrectly terminated on 27 June

Hello,I am seeking help regarding my CSA Exam-I, which was incorrectly terminated on 27 June.During the exam, I was not using my phone. My phone was kept outside the examination area and was not accessible to me. While I was reading a question that a...

  • Question

Hardware Asset Refresh Orders, Lines & Tasks

When creating a Hardware Asset Refresh Order, sourcing and confirming an assigned asset, you'll then generate the Hardware Asset Refresh Lines (HARL) for the order. My question is, can the HARL tasks be completed on a mobile app? I'm looking to make ...

  • Question

CSM Workspace: Activity stream icon colour Greyed Out

In CSM workspace Activity stream icon colour Greyed Out for all users(Image 1) , but in SOW workspace its correctly showing(Image 2).We have checked theme polarise but won't helps.Does anyone have any one idea why its not working in CSM workspace onl...

  • Question

Attach attachment in incident from SOW

Hi, In the Service Operations Workspace, when I attach a Knowledge Base article to a Major Incident using the bell (Notifications) icon on the right-hand side, a message is automatically posted to the Work Notes of the incident.(In the activity secti...

  • Question

Customizing Agile 2.0 Performance Analytics Dashboard

Hi All,I have installed the Performance Analytics Content Pack for Agile 2.0 plugin, which created the following default dashboards:Agile 2.0 EPIC DashboardAgile 2.0 Prior Release DashboardAgile 2.0 Sprint Release DashboardAgile 2.0 Release Dashboard...

  • Question
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