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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Process Mining Academy Hosted by HariomS35974003 21 May, 2026 07:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 21 May, 2026 08:00 AM PDT Event Details Online ServiceNow recognizes GAAD 2026: Chat with the VP Hosted by E-Illingworth 21 May, 2026 09:00 AM PDT Event Details Online 5/21: WEBINAR: How Fresenius Medical Care modernized clinical asset management Hosted by Mary Kay Pierso 21 May, 2026 11:00 AM PDT Event Details Online 5/21: WEBINAR: How Fresenius Medical Care modernized clinical asset management Hosted by Mary Kay Pierso 21 May, 2026 11:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Storytelling for Bold Change (APAC) Hosted by jasminecole 22 May, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Tag based Service Mapping

Hello Team,I am new to the Service Mapping module and currently working on Tag-Based Service Mapping.In our environment, key-value data is present in the cmdb_key_value table, where both the key and value are stored. At the moment, we are implementin...

  • Question

Discover TMF APIs used in telco products — Now easier than ever!

Hello Community!   We’re excited to share a new documentation update designed to make it easier for you to find the TMF APIs used across telco products.   What’s new?   We’ve noticed many community posts asking for examples and references of TMF API...

  • Article

Quote line items could not be created error message

I am facing an issue in Sales and Order Management while creating quote line items.Steps followed:1. Navigate to Quotes module2. Redirected to the Catalog tab3. Select a product offering/catalog item4. Fill all mandatory characteristics5. Click on Ad...

  • Question

Consumer Orders using Product Offerings ?

Hello,Does ServiceNow support placing orders for consumers?( B2C model)On my instance , when I try to place an order, Account is always required, but for B2C models, consumers aren't tied to Accounts.  I'm curious + am I missing something here?

  • Question

Summary section in SOW workspace

Hi Everyone, We all know that there is a summary section in the SOW workspace. In the overview tab of the incident form, I am unable to see the fields in the summary section as admin But when I impersonate an ITIL user, I was able to fields in the su...

  • Question
  • Service Operations Workspace

Consumer Support in TSM Product order and Service Order

Business Requirement: - Some of the clients / customer may have a B2C model. Where the consumer can use external system to submit the orders. In such cases they may not use Account / customer fields on the customer Order forms but rather they would ...

  • Article

Project Baseline

How we can compare 2 baseline Two-baseline comparison in Project form.

  • Question

Create “Favorites” Section in Knowledge Home Page

 Hi ,I am working on a requirement in the Service Operations Workspace (SOW) Knowledge Article page.RequirementWhen a user clicks the “Test” button, the selected Knowledge Article should be added to a custom favorites table. The record should store:...

  • Question

Translate Workspace Title

Hello everyone, I wanted to translate my workspace title but no luck, does anyone have a recommendation?  

  • Question

How to send a message to a user without sending an email

Is it possible to send a message to the user without sending an email?The idea is to display it on a bell icon at the top of the screen.Ideally, I want to notify the user that a long-running background script has completed.I don't need to send an ema...

  • Question
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