Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online RSAC 2026 Hosted by Megan Le 23 Mar–26 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (APAC) Hosted by Abigail Lavadia 23 Mar, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (EMEA) Hosted by ServiceNow 24 Mar, 2026 03:00 AM PDT Event Details Online Register Today for the NJ SNUG! Hosted by aditibansal2581 24 Mar, 2026 07:00 AM PDT Event Details Online Community as a Compass: Using Community as a Navigation Tool Hosted by jasminecole 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Meetup #9 in Poznań! - 24.03 Hosted by mgorzkowski 24 Mar, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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How to Retrieve Caller Name in Fix Script (GlideRecord)

How to Retrieve Caller Name in Fix Script (GlideRecord) Hi everyone,I’m working with a Fix Script where I’m querying records from the incident table using GlideRecord.I want to retrieve the caller’s name (display value) from the caller_id reference f...

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ServiceNow Exchange: What's New in Q1 '26 store release for CSM

  Join this webinar to explore the latest CSM innovations in the Q1 '26 Store release. Learn about new capabilities across Omnichannel and CCaaS, Web Embeddables and Customer Self-Service, Case Management, Agent Experience, Data Foundations, and Now...

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ServiceNow Exchange: Building Effective Task Plan Templates in CSM

  When your team handles the same type of case repeatedly, manually creating tasks and records each time slows everyone down. Task Plan Templates solve this by letting you define your process once—then automatically generating all the necessary task...

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Draft and Populate Catalog Item Variables From Flow or Business Rule

Hi, I have a requirement where if a user gets deactivated from our organization, we need a request submitted to revoke their software license. How can this be achieved? Currently, it's somewhat of a manual process, although it is mostly automated oth...

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Unable to Unwrap AES Key Using RSA Private Key with KMF API

Hi Community,I am trying to unwrap an AES key that was wrapped using an RSA public key, and I want to unwrap it in ServiceNow using the corresponding RSA private key via the KMF (Key Management Framework) API.I attempted the following approach using ...

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ServiceNow Exchange: AI Academy

  Join us every other Tuesday for live sessions focused on managing AI topics in real-time. Product experts will be live to demonstrate concepts, share best practices, provide prescriptive guidance, and answer your questions.   Questions for the pr...

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ServiceNow Exchange: Employee Experience Office Hours

  Join these monthly office hours to connect with the ServiceNow product and engineering team for live Q&A on the Employee Experience product suite, including Employee Center, Now Mobile, Browser Extension, Kiosk, Microsoft 365 integrations, and mor...

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ServiceNow Exchange: Platform Academy: Agentic ATF

  In this session, we explore two powerful Automated Test Framework capabilities that transform how teams validate quality on ServiceNow: ATF Code Coverage and the ATF Troubleshooting Agent. Code Coverage delivers line-by-line visibility into which ...

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ServiceNow Exchange: Process Mining Office Hours

  Process Mining experts, novices, and enthusiasts, this monthly opportunity is for you! Join this open forum to ask questions and get answers from ServiceNow as you start your process mining adventure.   Live attendance encouraged! ServiceNow Excha...

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ServiceNow Exchange: SPM Academy

  Discover SPM Academy, our recurring monthly webinar series on the last Thursday of every month at 8am PT! During these engaging webinars, the ServiceNow team presents informative sessions to help you gain insights into our ServiceNow Strategic Por...

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