ServiceNow Community

Resolved! Flow as code - is it available in Xanadu's SN IDE and/or for Global records?

Hi,In the following post:https://www.servicenow.com/community/now-platform-blog/now-collaborate-with-your-team-in-real-time-with-developer/ba-p/2935823I've seen a mention of "flow as code". As far as I understand this would mean I can open up a Flow ...

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Platform Analytics Academy - October 1st, 2025 - AI Agent Dashboard

Join us on October 1st, 2025, for an in-depth exploration of the AI Agent Dashboard. During this session, we’ll analyze and uncover insights into AI Agent performance, adoption, and usage—helping you streamline, optimize, and monitor your AI Agent wo...

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Resolved! How to change list view with UI action?

Hi all, I am trying to create a UI action on the Incident table that will switch the view to the Self Service view. Unfortunately I have not been able to find a solution. The goal is to create a related link at the bottom of the list view called "Sel...

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Creating and Modifying Virtual Agent topics

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PPN number not found in SAM Pro Content Service - 65310110BC08F12 and 65323490BC08A12

I am importing licenses from legacy ITAM system into ServiceNow SAM Pro using import sheet.I have received PPN’s for all licenses from legacy system and I am importing based on that. I having issues with only 5 licenses whose PPN’s are 65310110BC08...

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Resolved! Reports based on Priority

Hi everyone,I created a report on the Incident table, but I can’t figure out how to show it priority-wise. Can anyone guide me?

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Resolved! SNMP discovery - Is there a way to know a particular OID is part of which MIB file?

Is there a way to know a particular OID is part of which MIB file?

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Account Suspension and Voucher Misuse Allegation – Need Clarification

Hello Community,I am seeking clarification and support regarding a suspension I recently received in the ServiceNow Certification Program.The allegation was that I misused or shared voucher codes. However, the facts and timeline of my certifications ...

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How to display stacked bar graph from custom script in UI Builder [Not in Reporting]

console.log("chart0"); // 1️⃣ Get the Script Include output const rawOutput = api.data.licensecostdata_1.output || {}; const jsonPayload = rawOutput.children : {}; console.log('[STACKED-BAR] Starting transform, nodes:', jsonPayload.length); // ...

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UI Builder : Next Experience
UI Framework Next Experience

Pls let me know the issue in the script

HiPlease let me know the correction in the script, this script executes fine except the scenario - this script prints the value "Local Support type must be user group." still though there is no record exist in the Point of contact table for the relev...

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SNMP Discovery - How to know if a new MIB file needs to be uploaded or not?

When I discover an IP (Network device), it says “Active, Couldn’t Classify,” Fine! I will open the Input payload, check the sysObjectID, copy the OID and create a new OID entry in OID table. Question - how will we know if a MIB file is already the...

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ServiceNow–Omada integration: syncing groups and group members

Hi,Has anyone integrated Omada with ServiceNow to synchronize groups and group members from Omada to ServiceNow?Is there an OOB approach? Is SCIM v2 suitable and, if so, could you share setup steps for both ServiceNow and Omada?Thanks.

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Resolved! Interactive filter won't retain the value when refreshing or reloading the Dashboard

Issue:After migrating dashboards to Platform Analytics, interactive filters no longer retain their selected values when the page is refreshed or reloaded.Background:In the Classic UI, filter selections were preserved upon reload, providing a consiste...

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Useful ServiceNow AI Resources (Now Assist Skils, AI Agent and Workflow Data Fabric)

We’ve seen that one of the hottest topics at ServiceNow Knowledge 2025 (K25) is how to put AI to work in ServiceNow. The AI Agent, AI Workflow Data Fabric are the key approaches ServiceNow is taking to deliver AI-powered solutions. After K25, I gathe...

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Create Catalog Task on Selecting Variable

Hi All, I have to create a Catalog task for the Catalog item if the variable "Temporary" is selected, I have created Flow designer for the Catalog item and the Catalog task should create before or less than 14 days (<=14 days) on basis of Temporary d...

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