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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNowコミュニティミートアップイヤーエンドパーティー2025 Hosted by manarobot 17 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: What's new for Workplace Service Delivery in the December '25 store release Hosted by Lolita Honkpo 17 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What’s new for Privacy Management in the Q4 Store release Hosted by Lolita Honkpo 17 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 17 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 17 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 18 Dec, 2025 12:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

csdm Foundations Dashboard: Configuration Item Status Values

We have been asked to try to improve the scores we see on the CSDM Foundations Dashboard.  The first one I’d like to investigate is the Configuration Item Status Values. The CSDM Foundations Dashboard is showing:  This is because we use some custom v...

  • Question

Homepage Redirect Rules in Next Experience

When users log in to ServiceNow, they typically see role-based dashboards on the homepage, with the exception of ITIL agents directed to the Service Operations Workspace (SOW). But how is this homepage redirection configured behind the scenes? While ...

  • Article

How to Change CMDB Workspace Logo to Customer Logo

Hi All,I have a requirement to update the CMDB Workspace logo and replace it with our customer logo. Could you please guide me on which configuration needs to be changed exactly to achieve this? Thank you in advance for your support!

  • Question

SLA Timer in List View

prerequisites and detailed guidance to impalement  SLA Timer in Agent work space view Thanks 

  • Question

Adding dynamic duration column on report

I have one report in which user information is there. I want to add one column for the duration(in years and months) the user has been with the company and that should be dynamic.

  • Question

configure default workspace

How to configure a default workspace to login has a noc manager into service operation workspace and login has call center user into customer service management 

  • Question

独自の AI エージェントを作成! AI エージェントスタジオを使用した AI エージェント作成のチュートリアル

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     私たちが解決しようとしている問題は何か?   ワークショップを終えたばかりで、要件がストーリーに凝縮されています。あなたはこのワークショップで得られたストーリーを実装する任務を負っている開発者であるため、カスタマーのインスタンスにあるストーリーのリストからストーリーを選択します。ストーリーを調べて望ましい結果とその構成方法を決定しますが、ストーリーには多くの...

  • Article

SNPI Story1 - delete table

Hi , I was doing SNPI Story1 and mistakenly created wrong HHD table, now i want to delte it . how can i do so, not finding any options. I am stuck and unable to validate the task as if i create another HHD table it will create another system names.  

  • Question

CIS-HAM Exam

Hi Community, I am planning to give CIS-HAM exam, just wanted to understand if recently after 18-Nov, anyone gave the CIS-HAM exam. I did take a reference from some old dumps to prepare for exam so still the questions are the same or they changed eve...

  • Question

AI 検索での Now Assist FAQ

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     AI 検索の Now Assist とは何ですか? AI 検索の Now Assist は、ServiceNow の検索の次の進化であり、ユーザーはすぐに回答を見つけることができます。AI 検索での Now Assist は、アクション可能な Q&A(検索 Genius 向け Now Assist Genius 結果カード)と、リスト内の最も関連性の高い検索...

  • Article

内部構造: AI 検索での Now Assist

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     この記事の新しいバージョンはここにあります。   AI 検索の Now Assist は、ServiceNow のエンタープライズ検索の次の進化であり、2023 年 5 月 16 日に初めて発表されました。   AI 検索での Now Assist の Vancouver リリースでは、制限付きアクセス制御の市場開拓リリースでの成功と学びを基に、グローバル検...

  • Article
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