ServiceNow University : Creating Tracks from 0 to hero program

Hi,  I work with universities and we are planning to roll out a track for ServiceNow.   I am just wondering if anyone were able to create a track from 0 to hero program, For example : Basic :Intermediate : Advance : Expert :  University students are ...

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How to minimize outbound calls using predefined flow designer (Integration hub) ?

Hi Team, We are triggering a flow from servicenow for every 5 minutes to check the connection between servicnow and other third party systems ( X , Y , Z)  So for every 5 minutes --> 3 outbound calls are going out So per day --> 864 outbound calls ar...

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Looking for more use cases of servicenow Scripting

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Automation flow help

Hi, I am in learning phase of ServiceNow automation process. Can anyone help how can i run python scripts which kept on mid server or any other server using flow designer.If there is standard documentation for this please share.

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ESC Portal

order now option is not showing on esc portal. plz suggest what needs to be done in this 

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Breadcrumbs Widget

Hi Team,Why oob breadcrumbs widget is working correctly on topic page, but when opening the catalog item it is showing the catalog way?how to resolve it 

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Need to clear now assist chat bot chat without clicking on plus icon in the chat

i want to clear the previous chat in the now assist and start a fresh chat without clicking on the plus icon in the top right corner and not only that before executing our custom service can we configure system response is it possible

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Task SLA Assigned To not updating for In-Progress SLA on reassignment (RITM)

Hi Experts,I am working on a requirement for Task SLA (task_sla) on RITM (sc_req_item).Requirement:For In Progress SLA → show current Assigned ToFor Cancelled SLA → show Assigned To at the time of cancellationWhat is already working:When SLA is cance...

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Vibe Admin

Vibe Coding is text to code.What about Vibe Admin: text to admin?Think about it: how much of your day as a ServiceNow admin is spent navigating lists, setting filters, clicking through modules, just to answer a simple question or update a few records...

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[Assessment Task Notes] Welcome to ServiceNow Micro-Cert: Flag and Comment on a Knowledge Article

Following on from my previous post, this is the final in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...

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Scheduled Job in ServiceNow for approval reminder notifications

Hi Team,I have created a Scheduled Job in ServiceNow for approval reminder notifications. The requirement is that the job should run only on Riyadh business working days (Sunday to Thursday) and should not execute on Friday and Saturday.However, curr...

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【Knowledge26レポート】#2 - Keynoteレポート — ServiceNow AI戦略の背景と行く先

こんにちは、妹尾です。LinkedIn：妹尾 進吉 (Senoo Shinkichi) Knowledge26 CreatorCon レポーターとして現地からお届けする第3弾。 ラスベガスの巨大なKeynote会場に足を踏み入れると、肌を刺すような空調の冷気と、数千人の参加者が発する静かな熱気が入り混じっていました。暗転したステージに光が差し込み、次なるAI時代の幕開けを告げる物語が始まります。 そこで語られたのは、華々しい新機能の羅列ではありません。ServiceNowがこの1年で打ち出してき...

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How to Become a ServiceNow MVP by Sharing What You Know

You don't move toward a ServiceNow MVP title by waiting for someone to call you an expert. You get there by solving real problems, writing down what worked, and making that knowledge useful to other people.   If you already work with ServiceNow, you ...

• Article

Need to pass a custom flag in the SSO URL and ensure it is retain in redirected URL.

Current Flow:User clicks SSO URL:https://xyz.service-now.com/login_with_sso.do?glide_sso_id=056793ad3610e961fca47aba1038The system redirects the user to login screen:https://xyz.service-now.com/dc?id=abc_public_global&samlContext=au1_707894289039_bvc...

• Question

Difference on number field on sys_watermark table default value

I found there is a difference in default value of number field of sys_watermark table. Both are at OOB version, when I changed it, it stopped evening receiving email on the instance. What does this difference mean? What configuration do I need to do ...

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