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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Ask the Experts: Driving Platform Adoption Hosted by Allen Andreas 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich Release for Customer Success Hosted by Lolita Honkpo 30 Sep, 2025 08:00 AM PDT Event Details Online AMS/EMEA - Register Now for 2025 September Enterprise Architect Vision Series - (Live Session & QnA) Hosted by Vinitha Chukkala 30 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 30 Sep, 2025 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to integrate now assist virtual agent with Microsoft Copilot

Hi All,Can anybody help on how we can integrate now assist virtual agent with Microsoft CopilotMy requirement is to give option in Copilot to access Virtual agent  @Maik Skoddow @Mark Roethof @Gaurav Shirsat @tltoulson @Ankur Bawiskar @Chuck Tomasi @...

  • Question

List Collector variable choices

Hi All,We do have a variable set with one variable type as multiple choices and the catalog item level we have a list collector variable referred to ABC table and there is no relation b/w these two variables on ABC table level.Now we want display the...

  • Question

VIP tag on Incident form in SOW

Hello, How can we implement  VIP tag in SOW while creating the Incident, The tag should be visible once the "Requested for" is filled. The tag should be visible before saving the incident, is this possible?

  • Question

The Case Against Catalog Consolidation

When dealing with your Service Catalog, consolidation is more often than not the goal for simplicity. The thinking goes, the fewer items your end users have to choose from the better the user experience. In my opinion bite-sized beats out catalog ite...

  • blog
  • Service Catalog

Aligning Sold Products and Install Base Items with CMDB

In Customer Service Management (CSM), modelling Sold Products, Install Base Items, and Product Models—and integrating them into the CMDB—can be a complex activity. In this article, I aim to walk you through how to do it properly using a practical exa...

  • Article
  • Customer Service Management

Is there a good way to 'group by' a date/time field in local time?

Is there a good way to 'group by' a date/time field in local time? It seems that although you can handle dates as a time series, you cannot 'group by' year, month, day, hour, or minute.For example, it seems that it is not possible to create a graph t...

  • Question
  • Dashboard
  • Data Visualization
  • Platform Analytics

Dashboard access

Access to this content denied based on report_view ACLs.When user is accessing the dashboard user getting this error Access to this content denied based on report_view ACLs.please provide the solution  

  • Question

Using database view to report on variables

Currently, if I simply report on the sc_req_item table I am able to CHOOSE COLUMN select into Variables[+], select a catalog item and then choose from one of the field variables and add it to the column of the report.       Currently, I need to repor...

  • Question

Can I cancel my Certified System Administrator

Can I cancel my Certified System Administrator schedule exam and re-scheduled later? Actually, is in schedule for November 9, 2025, and I want to reschedule for December 2025, but for now any slot in December are available, about Webassessor migratio...

  • Question

Trigger Approval Notification on state changes

Hi All,I have a requirement to trigger approval notification only when state changes to Pre-Check Completed (custom state) on RITM. Currently It triggering only when approver is attached to RITM not on the states changes.Please find the below event ,...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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