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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Transferable stock greyed out

I've requested a hardware item published from the Hardware asset workspace. I have requested two hardware devices from that published catalog item. I have one in local stock and two in another warehouse. I can only consume my local stock when in the ...

  • Question

Making Workflow Field Mandatory in Knowledge Management

Hi Experts, In the Zurich ServiceNow instance, I need the Workflow field in the Knowledge Management form to be mandatory.Initially, the field was not mandatory, so I updated it at the dictionary level to make it mandatory.After this change, the fiel...

  • Question

Flow designer vs Scheduled Job

What best-practice guidelines should be used to decide between Flow Designer and a scheduled job—such as transaction volume, payload size, event queue impact, or similar factors? Thanks

  • Question
  • Flow Designer

Script include Extension question

I want to ask some general questions regarding extending a pre-existing Script include.  As an example, please refer to the hr_PortalUtil Script include. 1) Given that this script include is in the Employee Center Core scope, if I extend it, can I us...

  • Question

Capture Software Usage Data in Third Party Platform

Hi everyone,My company is using SAM Pro and integrating with a third‑party platform to collect EUC data (laptops, software installations). This platform also provides execution duration for software, which we want to use as software‑usage data in Ser...

  • Question

is there way in a flow to stop business rules from running when updating a record

I am updating a record in flow and when I do that it triggers a business rule that I do not want to run.  The business rule in question is OOTB so I do not want to touch it.  Is there a way to stop the execution of business rules from flow.  I know o...

  • Question
  • Flow Designer

Reconciliation for product

hi guys i am new in SAM do you know about reconciliation product listI need to determine and configure the managed products targeted for reconciliation within SAM Pro to ensure accurate license compliance tracking. Acceptance citeria: A list of produ...

  • Question

Thank You

Not a question to be asked but just wanted to show my appreciation for the knowledge i am learning about ServiceNow.

  • Question

Checklist Administration record unaccessible to users

I have created a checklist record in the Checklist Administration table, where the record belongs to the Universal Task application scope and the source table is set to the Universal Task table.However, users with the sn_hr_core.checklist_administrat...

  • Question

Populate Assignent group based on ticket created time

I need to fill the assignment group based on the invoice created time using flow designer in servicenow.If the invoice is created between 3 pm and 6.59 am IST it should assign to Evening shift group or else it should assign to morning shift group.

  • Question

Flow Designer - Actions

Is there an option planned for future release in Flow Designer that allows you to unselect an action to allow it to be skipped while testing. for example, bypass Approvals. Is this an option now and I am not aware of it?

  • Question
  • Flow Designer

Draft and Populate Catalog Item Variables From Flow or Business Rule

Hi, I have a requirement where if a user gets deactivated from our organization, we need a request submitted to revoke their software license. How can this be achieved? Currently, it's somewhat of a manual process, although it is mostly automated oth...

  • Question
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