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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Sydney ServiceNow Enthusiast Group - May 2026 - Australia Release! Hosted by glennguzzo 13 May, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy - Data Foundations Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Online A ServiceNow Workshop: CMDB, AI, and all things ITOM Hosted by Brandie 13 May, 2026 09:00 AM PDT Event Details Online From Spreadsheets to Strategy: Modernizing Federal Capital Investment Planning with SPM Hosted by Mayleen Fitzcha 13 May, 2026 10:00 AM PDT Event Details Online CONFIRMED - Wellington SNUG May 2026 Hosted by craigwall 13 May, 2026 09:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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プラットフォームアカデミー #30 - プラットフォームの国際化入門

次回セッション： 2月16日 午前9時（PT） | 正午（ET）（2月2日のセッションは2月16日に再スケジュールされました） トピック： プラットフォームの国際化の概要 2023年2月16日に開催されるPlatform Academyにぜひご参加ください。本セッションでは、Alex Coope（グローバル化展開、国際化担当ディレクター）が、Now Platform上でのお客様と従業員が多言語環境でシームレスに作業できるよう支援する、ローカリゼーションフレームワークと様々なメカニズムおよびツー...

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Platform Academy #29 - ServiceNowでのデプロイメントの管理

  **次回のセッション: **1月19日 午前9時 (PT) | 午後12時 (ET) **トピック: **ServiceNowでのデプロイメントの管理 2023年最初のセッションにご参加ください！プロダクトサクセスマネージャーのMiguel Donayreと彼の同僚が登壇し、Source Control、App Repo、Update Sets、そしてNow Platformでのデプロイメント管理について語ります。 このアカデミーは毎月隔週木曜日に開催され (米国東部時間 午後12時 | ...

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How to add reference qualifier in catlog item

I have a catlog item having  2 variables as list collectors referred to same table. One is existing accounts another one is remove account. Existing accounts is auto populate based one field change but now i want to visible only existing accounts in ...

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プラットフォームアカデミー 10月21日 | ワークスペースの変遷、そしてNOWが重要な理由

時代を超えたワークスペース：今こそConfigurable Workspaceを導入する時 ServiceNowのワークスペース体験は、レガシーなAgent Workspaceから、今日私たちが利用している柔軟なConfigurable Workspaceへと大きく進化してきました。このPlatform Academyのセッションでは、Dexter ChanとMaria Gabriela Ochoa Perez Waechterが、リリースごとの進化を解説し、最新のワークスペース機能を導入するた...

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Help on replacing the values through Business rules

Hi All, I have a field called logged in user in computer table which is updated through discovery as an email id not as an user id. We are copying the email id and trimming the same user id within servicenow and comparing with sys_user table and copy...

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Platform Academy: 2025年8月14日 迅速なプロトタイピングとAgile Workspace開発テストにおける信頼性

Next Experience ワークスペースへの移行を、テストの複雑さやパフォーマンスに関する懸念からためらっていたとしても、それはあなただけではありません。Platform Academy の最新データによると、組織のちょうど半数がワークスペースを導入している一方で、残りの半数はレガシーUIに留まっているという、完璧な50/50の割合が示されています。Zurich リリースは、ワークスペースに対する従来の導入障壁をなくす画期的な機能により、すべてを変えます。 この包括的な Platform ...

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Localization Workspace: 多言語コンテンツのコマンドセンター

今日のグローバル市場において、一貫性のあるローカライズされたエクスペリエンスを提供することは、極めて重要です。そのため、ServiceNowでは、多言語コンテンツ管理のコマンドセンターとして機能するプラットフォーム機能であるLocalization Workspaceを導入いたしました。 詳細については、以下の登壇者によるPlatform Academy Webinar「Introducing the Localization Workspace」をご覧ください。Lyena Solomon, D...

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  • Digital End-User Experience (DEX)
  • Service Management

ServiceNow ライブ配信: HRSDアカデミー - HRSDにおける採用と成長のエクスペリエンス

ビデオ: https://www.youtube.com/watch?v=MLkTMsPa2tc ServiceNow HRSDにおける採用と成長のエクスペリエンスが、従業員の生産性向上、管理者の業務効率向上、HR業務の効率化を、従業員の入社からキャリアパス全体にわたってどのように支援するかを学びましょう。このセッションでは、ServiceNowが貴組織の採用プロセスを合理化し、キャリア成長を従業員のキャリアパスの自然な一部とする方法について深く掘り下げていきます。 これらの毎月のライブセッシ...

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  • ServiceNow Academy

ServiceNow: HR Service Delivery アカデミー — ServiceNow Zurich リリース HRSD向けハイライト

動画: https://www.youtube.com/watch?v=vo3SPz6s6hU ServiceNowのHR Service Delivery Zurichリリースにおける新機能についてさらに詳しく知りたい方は、ぜひこのセッションにご参加ください。HR Multi-Instance Integration、Growth and Hiring experience features、そしてNow Assist for HRなど、最新の機能と機能強化についてご紹介いたします。 毎月開...

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  • Human Resources Service Delivery
  • Releases and Upgrades

Knowledge Academy - Knowledge Centerにおける記事最適化の深掘り

壊れたナレッジの公開を止める：Knowledge Centerにおける記事最適化の詳細解説 トピック Knowledge Centerの記事最適化機能に関する技術的な詳細解説です。自動スキャン、AIを活用した推奨事項、カスタムルールを取り上げ、ナレッジベースをクリーンで検索可能、かつAI対応に保つ方法について説明します。 ビデオ: https://www.youtube.com/watch?v=ObmPr6EFU6A 詳細解説：Knowledge Centerにおける記事最適化 ナレッジの品...

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  • IT Service Management
  • Now Assist

ナレッジを最新の状態に保つ：KMアカデミー7月セッションのハイライト

7月のPlatform Academyでは、ServiceNowの専門家からなるパネルを集め、エンタープライズサービス管理における最も重要で（そしてしばしば扱いの難しい）分野の一つであるナレッジ管理に取り組みました。今回の形式はいつもと異なり、特定のプレゼンテーションテーマの代わりに、ほぼ全体がライブQ&A形式で、お客様が議論を主導しました。 ビデオ: https://www.youtube.com/watch?v=tz-7mJuw2Eo 主なポイントは次のとおりです。 AIがナレッジ管理を再...

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  • IT Service Management
  • Now Assist

Machine Identity Console のご紹介 (Zurich の新機能)

今日のハイパーコネクテッドなクラウド環境では、API、サービス、および人間以外のエンティティに割り当てられるマシンIDが至るところに存在します。これらは、安全な連携をまとめる上で不可欠な要素です。しかし、管理を誤ると、リスクベクターとなります。 次のような問題が頻繁に発生しています。 人間とAPIの両方で使用されるサービスアカウント平文で出回る基本認証の認証情報誰が（または何が）何をしているかを監査する明確な方法がない このため、当社はMachine Identity Consoleを開発しまし...

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I have a requirement to add services and purpose to the space

Hi Team,I have a requirement to configure Services and Purpose in the Workplace Service Delivery (WSD) reservation portal.I have already completed the indoor map setup, and everything else is configured. However, when I click on Show Filters and open...

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