ServiceNow Community

Servicenow CAD Certification Retake

I had recently took servicenow CAD Certification but couldn't pass the exam , how can we get coupon codes or vouchers for retake of the exam

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Need help understanding ITSM roles for Requesters, Fulfillers, and Business Stakeholders

Hi everyone,Could someone please help me understand the typical roles and access levels for Requesters, Fulfillers, and Business Stakeholders in the ITSM module of ServiceNow?I’d like to know what each of these user types can generally do — for examp...

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ServiceNow Wildcards

What is Popular WildCards in ServiceNow ??

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Incident Management

How to include email attachment to the interaction ticket

We have activated Interaction to our SN instance. However, when user send an email with attachment. Upon checking to the created interaction, there is no file in the Attachment Contextual Side Panel. Inbound action script:(function() { var gr = n...

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Unable to see which langague each screen has

Is there a way to find early which langague each training screen has? I have to click then I will come to know about the language .

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About CAD exam

Tell me about the CAD exam as it's platform is changing from nov 18 so can we claim the voucher now and schedule our exam between Nov 1-17??

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recommendations for dealing with instance specific certificates when cloning

Hi, We're doing more mutual authentication and looking for recommendations to ensure production usage certificates do not make it into non-prod. Have seen some comments about clone exclusion on the sys_certificate table, but uncertain if there are Se...

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ServiceNow versions / Release

> ServiceNow Community > Products > Releases and Upgrades In the beginning: How ServiceNow was born ServiceNow versions / release Release nameDateEarly ReleaseEnd Of LifeDelta WindowGlideSoft 20042004-01-04 January 20062006-01-01 Februar...

Article

Taxonomy main head topic is not appearing in the Employee Center

Hi,I have created a new main Topic in the DEV portal called Finance & Asset. I have also created the child topics and have connected content but the Main/Head Topic is not appearing in the Employee center portal. I have been into Advanced portal conf...

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Restrict Members or Groups in CWM

Hi All,Can we restrict groups or members in CWM? I want to show only users or groups having sn_cwm.cwm_user role only Thanks!

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Create a report to display "Schedules" in a calendar view

Hi Team -- can anyone please help me on this requriment Create a report to display "Schedules" in a calendar view- This request is being made as a process improvement initiative to bring a forward visibility to Changes/schedules that are planned ah...

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Resolved! Business Rule or similar to update the manager field when a user logs in

Hi,I have an issue where when a user logs in I want the system to change the manager to a set person if the manager field is either empty or the manager in there is either inactive or locked out.I have an async business rule set to run after update a...

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Resolved! Widget "My Request" in Service Portal for Watch list

Hi All, Can someone help me how can I achieve this?To summarize my request, what they want is use the watchlist functionality in portal view so that the users without access on our backend can view it using the portal.Then there's this request tab or...

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Update the change tag

Hi, We would like to update it as Pre-approved instead of custom. Is it possible? Thank you.

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Not Able to access rearning course

I was pursuing the "UI Builder Fundamentals (Yokohama)" course and had completed more than 50% of it. However, after two days, when I tried to access the course again, it showed "Access Denied."I’m not sure what went wrong and would appreciate your h...

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