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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Get AI-Ready: Activate Now Assist for Agentic AI (EMEA) Hosted by Abigail Lavadia 18 Mar, 2026 03:00 AM PDT Event Details Online We're Back in Montreal! ServiceNow AI Summit | March 17-18, 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online We're Back in Montreal! ServiceNow AI Summit | March 17-18, 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online Nous sommes de retour à Montréal ! ServiceNow AI Summit | 17–18 mars 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online We're Back in Montreal! ServiceNow AI Summit | March 17-18, 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online Register Today for the Pittsburgh SNUG! Hosted by aditibansal2581 18 Mar, 2026 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

AI Search Genius Results not displaying instantly in widget (Zurich)

Hi ,I have configured AI search Assist which adds "AI Search Genius Results" widget to a record producer field. The results are only displayed when I click on a blank space after entering the search input. Ideally, I want the results to appear instan...

  • Question

Restrict Now Assist Skills editing by department

Hi! I'm trying to setup role based restrictions to keep different groups from editing each others skills in Now Assist.For example, staff from ITSM should only have edit access to modify the skills in the Now Assist for ITSM Module. From reading the ...

  • Question

Resolved! Employee Service Center Topics in menu dropdown

I want my custom topics to be visible in Employee center portal just like "Hardware" is visible.  How Hardware is visible - I have created a custom topic Hardware1    I have added "active" child topics and active "connected content" to it as well   I...

  • Question

PDI issue

Hello everyone,I’m currently facing an issue with Personal Developer Instances (PDI) on Now Learning.I no longer have the button to request or renew a PDI in order to continue my courses.It appears that I have used all available renewal/extension opt...

  • Question

Reopened Tickets still show under closed in My Requests for user

HiWhen a technician reopens an SCTASK, the associated REQ or RITM does not get updated. As a result, the request continues to appear under Closed Requests when the user views it in My Requests.Could you please suggest a solution for this issue and ad...

  • Question

One Million Strong. And Just Getting Started.

  One Million Strong. And Just Getting Started.    The ServiceNow Community has officially hit one million members, and we're not sure a blog post is big enough to hold how excited we are right now.    One million developers, admins, architects, ana...

  • blog

Is there logic behind cmn_location not being extensible OoB?

This one has often puzzled me.Extensions of cmn_location are considered "Exempt" meaning they do not count towards custom tables...OoB it is not extensible. It is easy enough to make extensible; it is just a checkbox.I am curious if anyone knows the ...

  • Question
  • Architect

Lost MFA device

I am trying to login to ServiceNow University to link my personal account with company account to write the delta cert but I lost the MFA account associated to it. How can I reset ?

  • Question

Scheduled Job: Auto-Close Resolved HR Cases

 Hello @Everyone,This scheduled job is designed to automatically close HR cases. It works by using an encoded query: when a case is in the Resolved state and has not been updated for more than 7 days, the job updates its state to Closed.However, I re...

  • Question

How can I clone the OOTB Coral Theme?

We want to use our company colors and it turns out the Coral theme is extremely close to the company's standard colors.  It would be much easier for us to clone the Coral theme and make adjustments where needed.  I can't find any instructions for clo...

  • Question

Risk and Impact Assessment for Change Management

I'm working on setting up the Risk and Impact Assessment for a customer.  I've got it working  where it is required before the change moves to the Assess state.  Where I'm running into a problem is if the change gets reset (i.e. moves from Assess or ...

  • Question

Resolved! How to implement Impact assessment for a change similar to Risks?

Hi Experts,I need to implement Impact assessment with set of questions/scores same like it is existing for Risk Assessment in the change form.I have a list of questions and scores provided separately for both Risk as well as Impact, and can see that ...

  • Question
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