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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Office Hours — Hardware Asset Management Hosted by Lolita Honkpo 9 Sep, 2025 05:00 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online Hands-on workshop: Unlock Asset Management Value: Automate Lifecycles with AI Hosted by Amanda Martinez 9 Sep, 2025 07:00 AM PDT Event Details Online Learning Lab: Boost Productivity with Employee Service Delivery and Agentic AI Hosted by Sandra Robles 9 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security - What you need to know secure your instances Hosted by Lolita Honkpo 9 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Change response of Virtual agent

Hi everyone, Recently while working with ServiceNow now assist, I saw that when a person is searching for something, it is giving him/her 3-4 options but same query asked from some other person it is giving him/her only 1-2 options for the same query...

  • Question
  • now assist
  • Virtual Agent

How to Delete Data Using Transform Map

We are considering importing an Excel file into the group member (sys_user_grmember) table.This involves not only adding data but also potentially deleting data from the group members table.We are exploring adding a deletion flag to the Excel file an...

  • Question

Flow Designer History

Hi all,I need to be able to determine when the "Run as" property was changed from "User who initiates" to "System User" so I can determine if a reported issue is still relevant or resolved.  I cant find the table that would store this information.  I...

  • Question

analytics

How can I output the following average numbers into analytics:Current month's average number of agent repliesCurrent month's average number of user (requester) replies?

  • Question

Request to activate Automate Pro plugin in PDI

Hi Team,I would like to request activation of the AutomatePro plugin (x_priit_autotest) in my Personal Developer Instance.My instance URL is: https://dev265223.service-now.com/Thank you!

  • Question

Resolved! Strategic Planning Workspace - Decommissioning Strategic priorities

Hi,I want to know how to best use Strategic priorities. SCENARIO - The company has gone through replanning. There is a Strategic priority that is no longer relevant and should not be available to be selected in new Goals.ISSUE - You can set active fl...

  • Question

GlideAggregate on Remote Table

I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query.  This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...

  • Question

Business Rule Transform synchronously

Hi All ,  I am getting below error, when trying to create incident via Perl script from background.  Operation against file 'incident' was aborted by Business Rule 'Transform synchronously^e60f95b719bbdd004a40498d3eac5232'. Business Rule Stack:Transf...

  • Question
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