Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
962639members
2944161posts
Ready for Knowledge 2026? Register by January 31 for $400 off, exclusive to Community members! Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online Tribal Nations - Webinar Series: Investing with Intention: Foundational Technology Hosted by Mayleen Fitzcha 27 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy Hosted by Lolita Honkpo 27 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 28 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Lolita Honkpo 28 Jan, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Ui Builder Workspace

How can we add dashboard to the homepage of ui builder so that it shows dashboard once he goes into workspace? 

  • Question

Steps to download your certificate from Now Learning

Recently, I came across this question  How to download ServiceNow Certified Application Developer Certificate  and it became the source of this article.  Following steps can be used to download a copy of your Service Certificate.   1. Logi...

  • Article

CMDB Dashboard

Hi,I’ve updated the Server CI class and set the ‘Required’ sub‑metric under Health → Completeness to improve the Completeness score. However, the ‘Missing required attributes’ panel is still not showing any non‑compliant CIs (see image). Why would th...

  • Question

Audit management state field if any open issues

hi @SANDEEP DUTTA  @Ankur Bawiskar  As per our requirement, engagement records do not require any approval. In OOTB behavior, if there are open issues or tasks, the engagement moves to the Follow Up state. However, when an issue is closed, the engage...

  • Question
  • Audit Management

Migrating to New List Templates in UI Builder: Access the Latest Features Without Waiting

Migrating to New List Templates in UI Builder: Access the Latest Features Without Waiting   If you manage ServiceNow workspaces, you have probably noticed that at times, new UI Builder features roll out faster than the product-focused Workspaces ...

  • blog
  • Getting Started : Next Experience
  • UI Builder : Next Experience
  • Workspace : Next Experience

Best way & platform to Learn for Certification

Hello People, I am new into ServiceNow learning and I have no technical background so I would like to know which ways are the best to learn and practice for certifications! ServiceNow University ?Udemy courses?Coursera courses ?With my little R&D i f...

  • Question

Script Include Returning Null in answer

Hi, So, I am using this catalog client scriptfunction onChange(control, oldValue, newValue, isLoading) {    if (isLoading || !newValue) return;    var ga = new GlideAjax('AccountSTOChecker');    ga.addParam('sysparm_name', 'checkStoreOrder');    ga.a...

  • Question

Real time working experience on ITSM

Hi All,I wanted to know what kind of scenarios or day to day tasks that servicenow ITSM profile people would receive mostly. I am learning servicenow ITSM and worked in ITIL. Aware of basic configurations to perform on  servicenow platform. What woul...

  • Question

Inbound Email Flow Not Triggering - Different Flow Executing Instead

I have configured an inbound email flow in my custom application with specific trigger conditions. However, when an email is received, my intended inbound email flow is not triggering. Instead, a different flow is executing. Current Behavior:Expected...

  • Question

Understanding Time-Limited Roles in ServiceNow

Giving permanent roles for short-term tasks increases security risk and leads to role sprawl. This is exactly where Time-Limited Roles in ServiceNow come into play.   What Are Time-Limited Roles? Time-Limited Roles allow administrators to assign a ro...

  • blog
  • Best Practices
  • Delegated Development
  • Script Debugger
  • Service Creator
  • Upgrades and Patches

How to differentiate between CSM and ITSM roles in Subscription Management

Hi, since Quebec, ServiceNow has "enhanced" the Subscription Management module.The thing is that now its not usable in our scenario:- We have both CSM and ITSM licenses, lets say 200 CSM and 400 ITSM.- ITSM is as per new licensing part of CSM, so a C...

  • Question
  • Subscription Management
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now