Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1000926members
2970638posts
One million members strong. Join us in the celebration and tag someone who inspired you! Celebrate with us
Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Grand Rapids SNUG 2026 Hosted by shannonsparks 19 Mar, 2026 06:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by Abigail Lavadia 19 Mar, 2026 07:00 AM PDT Event Details Online Webinar: 2026 cyber risk trends: what every CISO needs to watch Hosted by Megan Le 19 Mar, 2026 08:00 AM PDT Event Details Online What's New in the Q1 store release for Security Operations Hosted by seemasingh 19 Mar, 2026 08:00 AM PDT Event Details Online [AMS] Register Today! 2026 March EA Vision Series - Roadmap, Customer Stories & much more Hosted by Vinitha Chukkala 19 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Next Experience all menu editing Hosted by Abigail Lavadia 19 Mar, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Unable to remove E3 user subscription using Removal Candidate

Hi team, We are getting below error when try to remove E3 license from a test user using Removal candidate. But it was working fine with other license of Exchange online.  Please assist. These are the SKU ID products in the above error. Regards,Saran...

  • Question

SN clone_profile views

Hello I'm preparing the cloning.   I recognized, when I in a new created "clone_profile" form, I can switch between 2 views:clone_profileDefault view"clone_profile" View - shows under "Exclusions" & "Preservers" and "Cleanup scripts"  entries of:my n...

  • Question

GLPI Oauth authentication to serviceNow

 Hi Eveyone,  Has anyone implemented OAuth authentication between GLPI and ServiceNow? Here is my configuration:  I created :- A mid Server - A rest Message HTTP Methods:One method called "test" to initialize the session in GLPI using initSession.Whe...

  • Question

Performance analytics

During recent health scan report we encountered some issues 1.Indicator used in multiple active collection jobs and suggestion from ServiceNow is "Associate the indicator with a single regularly scheduled data collection job (Daily/Weekly/Monthly/Per...

  • Question

automonous workforce for itsm

Hi Team, Can anyone help me please, how can we start to implement the autonomous workforce for l1 agents.

  • Question

Resolved! Report to show duplicate group members using a script include?

I am trying to run a simple report to produce a list of users that are in multiple resource groups. I think I am close, but my lack javascript skills (and probably script include config!) is got me stumped.  My script looks like this: function getDup...

  • Question

Understanding the Problem Management Process in IT

What is problem management?Problem management is one aspect of ITIL implementation that gives many organizations headaches. The difficulty lies in the similarity between incident management and problem management. The two processes are so closely ali...

  • Question

Introduction to Dashboards in ServiceNow

Introduction to Dashboards in ServiceNow A dashboard is essentially a collection of widgets and reports. These visual tools provide a quick snapshot of various metrics and KPIs, all from a centralized location. Dashboards can be configured for differ...

  • Question

Agentic workflow not showing on Now Assist

Unable to see agentic workflow/use case on the now assist panel.  Now assist panel is active.backend table override is also active - sn_aia_usecase_config_override Unable to see as option to select through on the now assist panel as well as its also ...

  • Question

closing all the metric records

Hi Team,I am having a requirement in the CSM module. I want to capture all the Metric instances when the case state changed from Active to False. So, I have created a Async BR with all the Metric Definitions stored in the property. It is updating all...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now