ServiceNow Community

How to remove the Acl security constraints message from the UI workspace

Can someone guide me through this requirment: How to remove the Acl security constraints message from the workspace?I have tried In Workspace:UX Page Properties add new property Name: hideSecurityConstraintsType: booleanValue: truebut its not workin...

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[GF#2] I just scheduled my 1st exam with Pearson VUE | Here's the guide and my experience

Hello all!Today is the first day after the transition from Webassessor to Pearson VUE took the effect:Transitioning from Webassessor to Pearson VUE FAQ And I have been waiting to schedule my exam with the new exam platform that is directly built into...

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attachment size on workspace

Hi i want to display the message as soon as possible whenever an attachment is attached to the case and the combine size of attachments exceed 18mb then i want to show the error message immediately is this possible?

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Allow Guest users to add attachments on Catalog Items/Record Producers

If you are looking to allow guest users to add attachments on record producer or catalog item. Check out my solution on below link. Attachments for Guest Users || Catalog Items & Record Producer The widget uses GlideSysAttachment API to create and de...

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Multiple Versions
Scripting and Coding
Service Portal Development
User Interface (UI)

Article description is not showing in search results and in article tile for custom template article

Hi All, I have issue with the articles that are created with Custom templates the Article description is not showing in search results and in article tile for other template articles the description is showing as expected.Where is the description fie...

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Resolved! Dynamic Translation - Save translated text for future?

I am looking into the Dynamic Translation capabilities using Microsoft Azure Translation service. One major issue I can see is that the cost of the Azure translation service will quickly get out of hand if the same text is being translated over and o...

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Demonstrating Redundant Business Applications Using Enterprise Architecture

I have a customer who wants to understand how Enterprise Architecture (EA) can be used to identify redundant business applications and demonstrate cost optimization opportunities.For example, both Jira and ServiceNow are being used for project manage...

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Resolved! How do you document a rollback?

Hi community,Good day.How do you document the rollback if it happens? It is known that if we want to implement a new feature, we will use story to capture it. But if the same feature need to rollback, how do you manage it to keep data quality? It wil...

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How to fetch the value of field in a flow via system property instead of hardcoding?

Hi Experts, I want to check the value of field in my flow using a system property instead of hardcoding. I can do that in a Create a Record Action, using toggle script, but I'm unable to see that script toggle in If flow logic condition.Please refer ...

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スクリプト内でNow Assistを呼び出したい

Case[sn_customersevice_case]テーブルのレコード画面にUI Actionで、押すとレコードの内容に適したナレッジを検索して、Knowledge Articleテーブルを参照しているList形式のフィールドに検索してきたナレッジを追加するボタンを作成したいです。スクリプト内でNow Assistを呼び出してナレッジを検索させることはできますか？もしできるなら前提となる製品も合わせて教えてください。

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Workflow Data Fabric and GRC Indicators

We have started hearing about Workflow Data Fabric as a way to use external data for analysis in the platform without having to copy the data into the platform itself, our current approach. Has anyone experimented with WDF when it comes to GRC and co...

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Change Management

When I open the change record in native UI and if conflict status = "conflict". it shows : "MessageScheduling conflict detected. Use the Scheduling Assistant to avoid conflicts." If I open the same conditional record in service operation workspace (S...

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Change Management

filter a list of records based on another variable

i have 2 variables below in my catalog item: variable A: building codevariable B: asset code variable A is a lookup select box based on another variable once variable A is selected, a list of values for asset code will be displayed based on the selec...

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I want to remove extra Tab after I open an incident record from workspace

If I open any record from workspaceIt will open like a new tab(same like google chrome tabs)First one will be details(actual from0, remain all are related links(Task sla,affected ci,Impacted Services/CIs, child incidents e.t.c)Here my problem I am ...

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Is SPM not supported on PDI for Z release?

I am not seeing any plugins for SPM in PDI for Z release. Is SPM not available for PDI?

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Service Portfolio Management