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Getting a Warning Message "Something Went Wrong Your Request cant be submitted"

This is a warming message, i am getting, when i am opening a Record Producer as a "UnRegistered User" or "Guest User", I had made everything Public, So unregistered users can see the widget pages without logging in , but when opening this record prod...

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how to make a form load slower

Hello all, i m working on a progress tracker that will show the timestamps or visual representation of the uploads of a excel. currently i have a HTML fields that's PARSING THE ROWS AND SHOWING THEM IN INCRIMENTS BUT I ALSO WANT A PROGRESS BAR TO D...

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🚀 Your Go-To Flow Designer Has Secrets (And I Found Few)

When I started preparing for my session, I wanted something technical yet easy to connect with - something both low-code/no-code users and developers could use in their daily work. I began with just 2 features in mind… but the deeper I explored Flo...

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Action Designer
Flow Designer
Workflow Automation

Resolved! How to allow line managers to request delegates for the direct reports of their direct reports

Hello All,Could someone assist with the following requirement?I’m working with the Request Delegate catalog item. The goal is to allow line managers to request delegates for the direct reports of their direct reports (i.e., two levels down in the org...

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How to add approve/reject settings to a playbook?

I've got a test Playbook in ServiceNow for when a new business application is created. However, what I'm wanting to do is create a decision tree where the Business Owner owner approves or rejects the actions: When I look at the available options for ...

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How to add work notes detail under provider notification

I am working on a provider notification that is triggered when a user is mentioned in the work notes. The notification is sent to the mentioned user.My goal is to include the content of the work notes in this notification. However, I've noticed that...

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HAM Pro Stock Transfer Process

Identifying Assets for transfer to another Stockroom can only be identified one at a time. This can be extremely cumbersome for organizations where 20, 50. 100 or more are needed to be transferred. Has anyone come across this as an issue with their...

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How to add indent/outdent as formatting option to Workspace HTML editor?

Hi, I've been able to add indent/outdent to HTML editors in the backend by editing the property "glide.ui.html.editor.toolbar". Now I'd like to have this functionality for the editor on the CSM workspace draft mail, but the property changes don't ap...

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Create Known Error article custom

Hi everyone, I need to create a Create known error article but it must be created in a specific knowledge base and not the default one. my code: (function createKEServer(current, action) {// Sys_id da KB Data Center CloudCOvar KB_SYSID = '84aca5a4fb...

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Unable to fin NEW UI action in Change-->Affected Ci related link in Declarative action ?

Hi All, There is "New" button in change -->Affected CI related list tab on workspace. Per requirement, I want to disable New button UI action. I have checked all "New" declarative actions which related CIs Affected(task_ci) table, also others but una...

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Custom Message for Off-Hours in Live Chat

I configured a schedule on my AWA queue so that the queue is only available during specific business hours. The issue is that when a user starts a chat outside of those hours, the system still shows the default message “No agents available” and then ...

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NC SNUG 2025 — Final Call for Customer Presenter!

NC SNUG is just over two weeks away — Final Call for Customer Presenters! We’re gearing up for the 2025 North Carolina SNUG on Wednesday, October 15th at MetLife in Cary, NC, and we’re looking for one more customer presentation to complete the agend...

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Sending Individual Emails with PDF Attachments to Multiple Users in ServiceNow

I am looking for a functionality within ServiceNow that can be used to send individual emails to a large number of users say for 500+ users, each with their respective PDF attachment.What ServiceNow features or approaches are recommended to accomplis...

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How to revert deleted widgets or rich content in ESC and where Page Designer changes are stored?

Hi,If we delete any widget top content, or rich content in the Employee Center (ESC) portal, how can we revert those changes? For example is there a way to roll back to the old version?If we make changes in Page Designer where exactly is that data st...

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Promote ATF suites

Hi, I have this ATF test suite with 20 tests in it, what is the best way to promote this as it isnt in an update set.

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