Assistance Needed: Export Emails as PDF from Incident Form

 Hi,I would like to create an “Export Email” button on the Incident form (under the Email tab, as shown in the attached screenshot).When the button is clicked, it should download a single PDF file that includes:All email communicationsSubjectEmail bo...

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New button visible only if the breach button is true

In the incident form we have SLA request tab. In this the new button should be visible only when the u_breached button is true. else it should not be visible. u_breached is a check box. I have used list control to perform this activity. but this does...

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SHA 256 value calculation for a file in servicenow

I want to calculate sha 256 value for a file in servicenow the below i got from command prompt teh sha 256 value the same i need to get in servicenow, the value should not change on each run it should be fixed Algorithm Hash Path--------- ---- ----SH...

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How to change the landing page of resolver view in servicenow

Team Currently our landing page of resolver team members are "My Service Dashboard" which will list the different type of tickets assigned to me and my groups.Now we have configured a separate dashboard with different type of reports in it and we hav...

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Show List id and tiny id for list page of custom workspace

I have created a custom workspace and added the oob templates of dashboard, list and record to it. Whenever I open a list of particular module, the url shows with list id and tiny id in the service operations workspace as below./now/sow/list/params/l...

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Activity Stream displaying email subject in English despite French translated notifications

Hi everyone,My client wants a fully French Workspace experience. We've managed to translate almost everything, but we're stuck on one specific point: the Activity Stream.When an email is received, it appears in the activity stream with the original E...

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query business rule

Hi Team,I need to write a Query Business Rule where the short description contains "test12334", and only members of two groups (Group A and Group B) should be able to see those tickets in the list view in the catalog task. Could you please provide th...

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AWS Lambda Discovery

Is a Discovery license sufficient to register AWS Lambda in the CMDB? Or is a Service Mapping license also required?

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existing record validation on String Field

Hi All, I have an catalog item to create business Application .Business application is inserted after approvals. There is field as application name in catalog item which maps to Name field field of Business application in service now.I want when user...

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Unable to find Help Text in dictionary override

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Servicenow assistance : raise query(case) through service now university help center

Recently, while scrolling through the community, I came across a question where a user was facing an issue related to ServiceNow certifications. Initially, the user had created their ServiceNow account using their company email address and completed ...

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Add Custom Attribute Mapping in Jamf SG Connector

We are using the OOB Jamf SG connector to synchronize computer records from Jamf into ServiceNow.We have a requirement to ingest additional attributes that are not mapped by default. For example:general.remote_management.managedsecurity.firewall_enab...

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Has anyone did integrated servicenow with onetrust ?

Has anyone did integrated servicenow with onetrust ?

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