ServiceNow Community

Translation capability for Email Composer

Do we have translation capability exist while using Email Compose in the HR Workspace? OR will ServiceNow able to translate the email on-demand based on the receiver's preferred language?

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SMS Provider

As a host who may not have access to my work email on mobile,I need the system to send me a timely phone notification / SMS when my guest checks in,So that I can be immediately informed about my guest’s arrival even if I cannot check my email.WHEN my...

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Hide "Picture" on Record Producer form but keep in Category List

Hi everyone,I’m struggling with image behavior on my Record Producers in the Service Portal and could use some clarity:The "Picture" Field: I’ve uploaded a picture that I want to show as a thumbnail in the Category List. However, it also appears as a...

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I want to order the CITEM quantity more than 10, and also need to use the Cart functionality.

I have a new requirement where users need to order a catalog item with a quantity greater than 10. Currently, we are using the cart functionality, and there is a limit of 10 choices. For our process, we need to implement some customizations while sti...

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CSA Voucher Eligibility Achieved but Unable to Access or Redeem Voucher

I recently completed the ServiceNow Fundamentals Administration Course in ServiceNow University. After completing the course, I received a badge showing Eligibility for the CSA Voucher for the ServiceNow Certified System Administrator (CSA) exam. How...

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urgent CAD Preps

Choose 2 features available for both Scoped and Global Applications. Develop in Studio Source Control link Flow designer link

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Resolved! Custom discovery pattern

Hi All,My team stuck across a problem where some applications are not getting discovered by OOTB ServiceNow patterns. We tried to modify OOTB pattern with Extension section but still facing issues in finding the application. So need to customize the...

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Multiple scores in a single widget

Hi Community We have an indicator with daily scores. Is it possible to display the result for the latest / current month, the result for the previous month and the result for the latest / current month from 12 months earlier. Something like below. I ...

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Compliance Workspace: Dot-walked 'State' field shows as (empty) for a single user in Smart Assessmen

Hi everyone,I am troubleshooting a strange visibility issue in the Compliance Workspace and would appreciate any insights or ideas on what might be causing it.The Issue: One specific user cannot see the value of the "State" field when viewing Smart A...

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Social media X icon twitter symbol should reflect in EC portal.

Hi Team, For Social media icons in menu items we have OOB icons in servicenow. For twitter we have bird symbol But we need X icon symbol. How to achevie this in menu items. Attached screenshot for your reference. And i have added X icon in db_image t...

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ServiceNow Discovery Simulator Question and Answer Blog

Use this blog to post and respond to questions about the Discovery Simulator tasks available from the Discovery Fundamentals course on NOW Learning. The Discovery Simulator tasks are designed to assess one's proficiency with performing various tasks ...

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Discovery
Multiple Versions

On submit client script

Hi We have requirement that is on startwork ui action but they doesn't want to touch that oob ui action so they want me work on onsubmit client script that is Whenever the case changes from ready to in progress state by clicking on start work the Sla...

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Save the Date: 2026 Orlando SNUG on 4/16!

Date: Thursday, April 16 Time: Doors open at 9:00 AM | Reception wraps at 4:00 PM Location: ServiceNow Orlando Office | 12900 Science Dr, Orlando, FL 32826 Join us for the next Orlando (Central Florida) ServiceNow User Group (SNUG) at our Orlando ...

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Migrate to LLM issue

We are having issue while migrating the NLU topics to LLM , getting stuck at below screen. For example :Copilot Chat ErrorTrouble Connecting to NetworkReport an IncidentThank you for your support. It will be really helpful!

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New Cost Plan

I have a requirement in ServiceNow PPM/SPM Financial Management, and I would appreciate some guidance on the configuration.Currently, in Demand and Project, we have the standard cost types:capital_outlay (CapEx)operational_outlay (OpEx)other_cost (Ne...

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