ServiceNow Community

where is " Set your instance preferences to show help tips on forms."?

Could you help me please?

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Formula Indicator not showing in the Dashboard

Hello Everyone,I have run the job for the OOB Indicators that are calculated for Formula Indicator.% of incidents resolved by first assigned group. However, this is showing in KPI Details, but not on the Dashboard.Anything I am missing ?Thanks in Adv...

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Lists and Filters Task - validation failed

I'm having trouble validating after following all the steps correctly. I need help, pls.

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Clarification on when Protection Policies apply — only to Script Includes or also in other cases?

Hi Community,I just wanted to clarify something regarding Protection Policies in ServiceNow.Are they applicable only to Script Includes, and only when an application is downloaded from the ServiceNow Store?Any insights or examples would be really hel...

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Want to create an application from studio as a new admin user to servicenow.

Your app encountered an unexpected error while being created and can't be used. Contact your admin to get help deleting the app with sys_id: "7404a90bc354321068d8b132b40131b8" before you try creating it again. - How do I remove this error.

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How to insert fields using ACLs, Business Rules, and Client Scripts.

Hello everyone.We implemented ACL-based control to allow viewing the field without permitting value entry. A Business Rule was configured to set field values at the time of data insertion. A Client Script was implemented to visually simulate that a f...

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Want to create a new app from studio

While giving a name of the app I don't see the scope name. Error message is-Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: Missing paramet...

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not validat task

Could you help me please, thanks

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pause the flow in flow designer

Hi team, In my flow designer, i have 5 catalog tasks and all need to be created at once based on my use case.I want my flow to be paused until all the catalog tasks are completed. Can anyone tell me how this can be achieved via flow designer

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Scope name already taken error

In my PDI, when creating an app using either App Engine Studio or the regular App studio through ServiceNow I am encountering the same error messages "This scope is already taken by another application".I am receiving this error in both the Yokohama ...

Question

create catalog item from catalog item

We have users that use Catalog Builder. Then we have users that want catalog items and don't want to use CB, even though their request is pretty simple. A couple variables, simple step based fulfillment. For that, I was thinking we could create a cat...

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RUn flows with Service account

Hi community is there a way to run flows as a service account that I create in the user table.I can only see options to run as system user or as user who initiates flow. thanks in advance

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Parent-Child Notification Inheritance (Case/Case Types)

Hello Community,I am working with Case Management (CSM) and have several custom Case Types (child tables, e.g., sn_customerservice_case_mytask).I have configured several OOTB and custom email notifications directly on the parent Case table (sn_custom...

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Translations for HR tasks

I have a question I'd like to consult about. Following the documentation below, https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-resources/concept/translation-of-hr-cases-and-tasks.html I configured the sys...

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Catalog Items Not Visible to Logged-in Consumers (CSP)

Hello CSM Experts,I am facing a persistent issue where my logged-in Consumer users cannot see or search for specific Record Producers/Catalog Items on the Customer Service Portal (CSP), even after meticulously checking permissions.The Consumer users ...

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