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Featured Analyst Reports

ANALYST REPORT

For 5th consecutive year, ServiceNow named a leader in Gartner Magic Quadrant for ITSM Tools

ANALYST REPORT

Gartner Magic Quadrant for Enterprise High‑Productivity Application Platform as a Service

ANALYST REPORT

Forrester: Three Customer Service Megatrends in 2019

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ANALYST REPORT

Gartner: Use AIOps for a Data‑Driven Approach to Improve Insights from IT Operations Monitoring Tools, Nov 2018

ANALYST STUDY

Forrester Total Economic Impact™ of ServiceNow Security Operations*

ANALYST REPORT

The Forrester Wave™: Enterprise Service Management, Q3 2018

*A January 2018 commissioned study conducted by Forrester Consulting on behalf of ServiceNow.

 

**Gartner Magic Quadrant for Enterprise High‑Productivity Application Platform as a Service, Paul Vincent, Van L. Baker, Yefim V. Natis, Kimihiko Iijima, Mark Driver, Rob Dunie, Jason Wong, Aashish Gupta, April 26, 2018. 

 

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