Solutions

  • Products
  • Use cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Operations and Availability

Your organization relies on access to IT and business data and services for its continued operation and success. Our Nonstop Cloud is designed to meet and exceed your high availability requirements and always be operational. We use the power and flexibility of the Now Platform to automate the provisioning, monitoring and scaling of our Nonstop Cloud. The production cloud environment is architected to host customer instances in region‑specific, geographically dispersed data center pairs that operate in an active‑active mode. Instance data is replicated in near real‑time. We provide the industry’s only Real Availability Dashboard that shows availability of all your instances running in the cloud. Our unique, multi instance architecture lets you fully customize your cloud services and perform upgrades on your own schedule.

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