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Operations and Availability

Your organization relies on access to IT and business data and services for its continued operation and success. Our cloud is designed to meet and exceed your high availability requirements and always be operational. We use the power and flexibility of the Now Platform® to automate the provisioning, monitoring and scaling of our cloud. The production cloud environment is architected to host customer instances in region‑specific, geographically dispersed data center pairs that operate in an active‑active mode. Instance data is replicated in near real‑time. We provide the industry’s only Real Availability Dashboard that shows availability of all your instances running in the cloud. Our unique, multi‑instance architecture lets you fully customize your cloud services and perform upgrades on your own schedule.

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