Solutions

  • Products
  • Use cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Multi-Instance Architecture

The ServiceNow Nonstop Cloud is deployed on an advanced, multi‑instance architecture that separates a customer’s application nodes and database. This means there is no co‑mingling of customer data.

We deploy instances on a per‑customer basis, allowing the multi‑instance cloud to scale horizontally to meet each customer’s performance needs.

Unlike in a multi‑tenant environment, each instance runs its own application logic and database processes. This means your instance does not have to be on the same version or upgraded at the same time as other customers' instances. You can choose to upgrade your instances on a schedule that best meets your enterprise’s needs and compliance requirements.

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.