Solutions

  • Products
  • Use cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Performance

Our Nonstop Cloud scales to meet the needs of the largest Global 2000 enterprises and aims to be always operational for our customers. We have tens of thousands of customer instances operating globally in our data center regions. Each of our customer instances leverages our multi‑instance architecture to perform an aggregate of tens of billions of full page transactions each month. Customers using the ServiceNow Configuration Management Database (CMDB) as the single system of record have scaled their CMDBs to manage tens of millions of configuration items (CIs).

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