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Cookies and Other Technologies

Our Cookies Policy applies to the ServiceNow Website and describes the information that we collect by using automated information‑gathering tools, such as cookies and web beacons.

ServiceNow uses cookies to collect certain information, enhance your browsing experience, and make your interactions with our Website more meaningful. For example, we may use cookies to determine whether you have visited our Website before. It informs us about site features that you are interested in, allowing us to better tailor our Website content to your needs.

ServiceNow uses both session‑based and persistent‑based cookies. Session‑based cookies exist only during your web session and expire when you close your internet browser. Persistent‑based cookies are files that stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.