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Security and Assurance

Your data security is paramount to us. We’ve engineered our cloud services, the infrastructure that supports it, our data encryption techniques, and security threat response processes to ensure that your data is protected and secure at all times.

Customer instances are hosted in a “private’ environment that is dedicated to hosting our subscription service. No other public cloud‑hosting capabilities are used to deliver the service. Our advanced multi‑instance architecture ensures that your instance is logically separated from all other tenants in our cloud environment. This means that there is no co‑mingling of customer data.

We add new security properties to each release of the Now Platform and provide specific recommendations for enabling these properties. As a customer, you benefit from the services we provide that support application security, malware protection, network security, system configuration, Identity and Access Management (IAM), security response, and data protection.