Column-Level Encryption

We simplify data security at the application level by giving you the option to perform column‑level encryption on fields and attachments. This feature is available to all our cloud services as well as custom‑built applications developed on the Now Platform.

We support AES‑128, AES‑256, and 3DES encryption algorithms, and apply your choice to encrypt data. To mitigate the possible compromise of encrypted customer data, we re‑encrypt (wrap) your keys with a secondary key. In some cases, data stored in fields and attachments that is encrypted cannot be searched for or reported on.