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Information Classification

As a customer, you can have numerous types and classifications of data within your ServiceNow instance. Since you remain the data owner and data controller for the data you place within your instance, you can apply controls to restrict access to data based on your requirements and needs, and in accordance with your data classification policies. However, since we do not inspect or monitor your data, ServiceNow uses a single data classification level that is applied to all customer data we host, ensuring it is secure and protected at all times.