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Integration Encryption

We can apply encryption to integrations, such as LDAP and Web Services, as well as commonly used file transfer methods.

In the case of an LDAPS over SSL connection, you can conveniently store certificates for specific LDAP servers within a ServiceNow instance for use in signing instance‑bound Web Service requests. We also support certificate‑based mutual Web Services security authentication with external endpoints for all ServiceNow instances.

Data can be securely transferred to your ServiceNow instances using pre‑defined file transfer integration methods. You can also use clear text protocols such as FTP or HTTP to transfer data or support specific tasks, such as an approval or status request.