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Physical Security

Physical security for the ServiceNow cloud begins with the global co‑location data centers at which the service is hosted. The ServiceNow data centers are highly secure facilities with 24x7x365 security guards, CCTV, multiple levels of entry controls, and strict procedures for physically entering the facility. Within each data center, all ServiceNow equipment is stored in one or more dedicated, anonymous ServiceNow co‑location spaces. The cages are further protected behind biometric access controlled doors. And all ServiceNow data center providers must be either ISO/IEC 27001:2013 accredited and/or produce regular SSAE 16 Type 2 attestations.

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