IT SERVICE MANAGEMENT
Modernize ITSM
Fast Time to Value with a Superior IT Experience and Smarter Decisions.
How To Modernize
Virtual Agent
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Walk-Up Experience
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Continual Improvement Management
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ServiceNow Benchmarking
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ITSM Guided Setup
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Elevate the service experience
Enhanced Service Catalog on Mobile
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Self-Service - Service Portal
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ITSM Employee Environment
EXPLORE
Request IT Hardware or Service
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Personalize Incident Forms
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Report an Incident
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Improve IT Productivity
Agent Intelligence
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Major Incident Management
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Visual Task Boards
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Manage Incidents with VTB
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Achieve new insights
Benchmarks Overview
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ServiceNow Benchmarking
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Meaningful Incident Prioritization
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Comprehensive Problem Management
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Change Management
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Consolidate IT services
Workbench – Change Advisory Board (CAB)
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Search the Knowledge Base
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Incident - Dashboard and Assignment
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Introduction to Responsive Canvas
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View and Run Reports
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Survey
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Strong SLA Management Capabilities
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