Bournemouth University

Bournemouth University had no effective hardware and software license management system for IT. Their processes consisted of fragmented spreadsheets, databases and emails. After implementing ServiceNow, the university had a single point of contact for customers and they have made huge, business‑enabling improvements.

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May 7-11, 2017, Orange County Convention Center, Orlando, FL

Experience IT, Customer Service, HR, & Security at Lightspeed