FICO lost valuable time maintaining its legacy IT system that could not support self‑service for external customers. So they made the switch to ServiceNow Professional Services. With a new system in place, FICO accelerated time value with a two‑month deployment ‑ improving IT operational processes and delivering self‑service capabilities to better support users worldwide.

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May 7-11, 2017, Orange County Convention Center, Orlando, FL

Experience IT, Customer Service, HR, & Security at Lightspeed