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Freudenberg IT

Freudenberg IT is a global leader in managed IT services, supporting the digital needs of modern enterprises.

As part of an ambitious vision to become a global IT ‘factory’ — an exceptionally streamlined organization that simplifies IT delivery for customers—Freudenberg IT has deployed ServiceNow to unify its global IT infrastructure and drive its core workflows.

Freudenberg can now offer a truly global service to customers, with digital workflows reducing average project planning time from two weeks to 10 minutes. Customer escalations have reduced by 90% and project execution is up to four times faster.

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