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Informa Plc

Informa IT had struggled with previous tools, many inherited through acquisitions. Leveraging ServiceNow, IT has led a global transformation to establish standards and consolidate systems, accelerating IT's move to become a service provider organization, not just a typical support organization. Based on rapid increases in efficiency gains, Informa has extended ServiceNow to streamline workflows for facilities management, automate capital expense approvals and more.

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