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NetApp

NetApp is the global leader in providing storage and data management solutions. Prior to ServiceNow, NetApp used a manual, email‑based workflow approach that was reactive and lacked tracking. With limited visibility, it was difficult to understand workloads, determine trends, or define Service Level Agreements. With Service Now Master Solutions partner, Cloud Sherpas, NetApp streamlined and systemized processes, allowing employees to "work smarter, not harder."

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