Service Stream

Service Stream, an Australia‑based company, was burdened by disparate tools and manual processes. They welcomed ServiceNow as their business automation platform to drive IT service management in the hands of field personnel. The transformation was key to revenue‑generating processes, including: incident creation, supply chain management, contract management, mobile access, end‑user access and automation of customer‑facing communications across all business units.

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May 7-11, 2017, Orange County Convention Center, Orlando, FL

Experience IT, Customer Service, HR, & Security at Lightspeed