---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Using the Stream Connect Dashboard

# Using the Stream Connect Dashboard {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 12 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Using the Stream Connect Dashboard

The Stream Connect Dashboard in ServiceNow provides a unified environment to manage your Stream Connect integrations.
It enables you to oversee producers, consumers, topics, replicators, and alerts while offering detailed insights into data usage and integration performance.
This dashboard supports both Hermes and Direct Kafka environments and requires Workflow Data Fabric and Stream Connect subscriptions.
Show full answer Show less  
Access the dashboard by navigating to **All \> Integration Hub \> Stream Connect \> Stream Connect Home**.

## Key Features

* **Unified Management:** Manage multiple Stream Connect integrations, including producers, consumers, topics, message replications, and topic replications.
* **Comprehensive Data Insights:** View total and monthly data usage, data usage by topic, message counts, and trends over various time frames (e.g., last 24 hours, 7 days, custom ranges).
* **Detailed Monitoring Tabs:**
  * **Overview:** Displays stream activity with counts of active topics, producers, consumers, replicators, and active alerts, along with charts for data consumed and produced.
  * **Data Usage:** Allows selection between Hermes or Direct Kafka clusters (if both plugins are installed) and shows data usage history for the last 13 months through detailed charts.
  * **Topics:** View, add, edit, or export topics with detailed information such as alias, domain, partitions, and status. Hermes topics include replication details.
  * **Consumers:** Manage consumers by type (ETL Flow Trigger, Script, Transform Map), view consumer statistics, logs, and partition groups, and create new consumers via forms or Workflow Studio for flow triggers.
  * **Producers:** View and manage producers including their details, associated topics, message rates, undelivered messages, and production statistics with filtering options.
  * **Message and Topic Replications:** View, create, edit, and export message and topic replications with detailed status, error messages, and activity indicators.
  * **Alerts:** Monitor active alerts by severity and type, manage alert settings, and view detailed alert logs and information.

## Practical Benefits for ServiceNow Customers

* **Centralized Integration Oversight:** Simplifies managing multiple Stream Connect integrations within a single dashboard, reducing operational complexity.
* **Data-Driven Decision Making:** Detailed usage statistics and trends enable informed decisions about scaling, troubleshooting, and optimizing integrations.
* **Efficient Issue Resolution:** Active alerts and detailed logs help quickly identify and address integration issues.
* **Flexible Configuration:** Easily create and modify topics, consumers, producers, and replication settings through intuitive interfaces tailored to Hermes and Direct Kafka environments.

## Next Steps

* Ensure you have the required Workflow Data Fabric and Stream Connect subscriptions to access all features.
* Install the appropriate plugins for Hermes and/or Direct Kafka as needed.
* Use the dashboard components to monitor integration health, manage entities, and analyze data usage effectively.
* Leverage the ServiceNow Store for additional apps and integration capabilities.  
View detailed statistics for your Stream Connect integrations. Manage producers and consumers, view data usage, and create or edit topics and replicators with the ServiceNow®
Stream Connect dashboard.  
The Stream Connect Dashboard combines several capabilities into a single environment, so you can:

* Manage multiple Stream Connect integrations through a single application.
* Gain insights into how your integrations use and process data with detailed charts, lists, and statistics.
* View total data usage, data usage per month, and data usage per topic, for the last 13 months.
* Edit topics, producers, consumers, and replicators through a simplified interface.
* View data for Hermes and Direct Kafka environments.
{#stream-connect-dashboard__ul_ozt_hny_hcc}

## Request apps on the Store {#stream-connect-dashboard__section_lmg_bxb_glb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#stream-connect-dashboard__inline-send-to-store}

## Workflow Data Fabric subscription {#stream-connect-dashboard__section_vtl_kpy_hcc}

This application requires a Workflow Data Fabric subscription and a Stream Connect subscription. For more information, see <https://www.servicenow.com/now-platform/workflow-data-fabric.html>.

## Stream Connect Dashboard organization {#stream-connect-dashboard__section_lbw_smy_hcc}

To view the dashboard, navigate to AllIntegration HubStream ConnectStream Connect Home.  
The dashboard has the following components.

* Overview section, with data usage tab.
* Topics
* Consumers
* Producers
* Message Replications
* Topic Replications
* Alerts
{#stream-connect-dashboard__ul_btz_mmy_hcc}The following sections explain each component in greater detail.

## Overview section {#stream-connect-dashboard__section_rqd_kwh_gcc}

View detailed information about your Stream Connect integrations.  
The Overview section has two tabs: Stream activity and Data usage.

* The Stream activity tab shows the activity on topics, consumers, producers, replicators, and alerts.
* The Data usage tab shows Stream Connect usage over time.
{#stream-connect-dashboard__ul_ozw_qws_y2c}  
Figure 1. Stream Connect Dashboard Overview, Stream activity  
The Stream activity tab has these components.

1. Active entities and alerts
:   The Active entities section displays the number of topics, consumers, producers, and topic replicators created. The Active alerts section shows the total number of active alerts with each alert's number, type, affected
    entity, and date updated.

2. Streamed data overview

:   This section has several charts detailing the amount of data and messages consumed and produced. By default, the charts display data for all topics. You can view data for a single topic by selecting one from the
    All Topics list. Each topic is listed by its topic alias. For a Direct Kafka topic, the alias name is followed by the system name, in brackets. For example, a topic with an alias of my_topic and a system name of c_platform appears as my_topic \[c_platform\]. If plugins for both Hermes and Direct Kafka are installed, alias names for Hermes topics are followed by \[Hermes\]. If only the Hermes plugin is installed, topic aliases appear without the system name.

    You can also organize the displayed data by time, viewing data for the Last 24 hours, Last 2 days, Last 7 days, or by setting a Custom range.  
    This section has the following charts.

    * Consumed data: The total amount of data consumed.
    * Messages processed: The total number of processed messages.
    * Produced data: The total number of data produced.
    * Messages produced: The total number of messages produced.
    * Consumers data usage trends: The amount of data consumers used over the last seven days.
    * Producers data usage trends: The amount of data producers used over the last seven days.
{#stream-connect-dashboard__ul_gv4_nlh_jcc}  
Figure 2. Stream Connect Dashboard Overview, Data usage  
The Data usage tab has these components.

3. Kafka Cluster and Month selectors
:
    Use the Kafka Cluster list to select data for either Hermes usage or Direct Kafka usage.  
    Note:  
    The Kafka Cluster list only appears if the plugins for both Hermes and Direct Kafka are installed. If only one plugin is installed, the Kafka Cluster list is hidden and the dashboard displays data for either Hermes or Direct Kafka, depending on the plugin. For more information about plugins, see [Integration Hub plugins](https://www.servicenow.com/docs/EqBzLHWgmGUVzpChZ37M1w "Request Integration Hub plugins included in your subscription.").

    Select a start month and end month to view data usage over time. Data usage history is available for the last 12 complete months plus the current month.

4. Data usage details
:   Displays the following charts.

    * Total data usage in MB: The total data usage for the selected months.
    * Topics utilized: The total number of topics with data usage for the selected months.
    * Data usage: The data usage per month for the selected months.
    * Data usage by topic: The data usage per topic for the selected months.
    {#stream-connect-dashboard__ul_j1t_11t_y2c}

## Topics {#stream-connect-dashboard__section_gpn_kwh_gcc}

View topics and add, edit, or export a topic.  
Figure 3. Stream Connect Dashboard Topics page  
The Topics page has the following components.

5. Topics list
:   Displays all topics organized into tabs.

    * The Topic Alias tab lists each topic alias and its domain and creation date.
    * The Hermes Topic tab lists each Hermes topic with its name, topic alias, namespace, application ID, domain, and creation date. This tab only appears if you have the ServiceNow Stream Connect Hermes (com.glide.hub.stream_connect.hermes) plugin installed.
    * The Direct Kafka Topic tab lists each Direct Kafka topic with its name, topic alias, Direct Kafka cluster, and creation date. This tab only appears if you have the ServiceNow Stream Connect Installer (Direct Kafka) (com.glide.hub.stream_connect.onprem_installer) plugin installed.
    {#stream-connect-dashboard__ul_a1n_llv_33c}

6. Action buttons
:   Contains several buttons that you can use to perform different tasks. Create a new topic, refresh the list of topics, or view and edit the list filters.

You can select a topic or topic alias from the list to view more detailed information. The following image shows an example of a topic page for a Hermes topic. The pages for topic aliases and Direct Kafka
topics are similar but have a few differences. For example, a topic page for a Direct Kafka topic doesn't have a Replications tab because Direct Kafka topics don't use them.  
Figure 4. Individual topic page for a Hermes topic  
The Hermes topic page has the following components.

7. Topic information section
:   Displays details about the topic, including the topic alias, namespace, status, number of partitions, date created, domain, and app ID. There's also an Edit button so you can edit the topic directly
    from this page.

8. Consumers tab
:
    Displays the following charts.

    * Messages consumed (per minute): The total number of messages consumed by consumers in the selected topic.
    * Bytes consumed (per minute): The total number of bytes consumed.
    * Consumer lag (per minute): The consumer lag in this topic group, by consumer.

    {#stream-connect-dashboard__ul_j1q_vrh_jcc}All three charts can be filtered to display data for the Last 5 minutes, Last hour, or Last 24 hours. When the Last 24 hours is selected, the data is displayed in five minutes increments instead of every minute.

    The Consumers tab may also have a Consumer list, which lists the consumers associated with the topic. Each consumer is listed with its number, state, error status, max concurrency, and consumer table.
    You can select the consumer number to view additional details for that consumer.

9. Producers tab
:
    The Producers tab displays the following charts.

    * Messages Produced: The total number of messages produced. Updated hourly.
    * Bytes Produced in (bytes): The total number of bytes produced. Updated hourly.

    {#stream-connect-dashboard__ul_nh3_dbs_c2c}Both charts can be filtered to display data for the Last 2 days, Last 7 days, Today, Yesterday, or a Custom range.

    The Producers tab also has a Producer list, which lists the producers associated with the topic, and each producer's name, type, Id, table, and domain. You can select a producer to view additional
    details.

10. Replications tab (only on Hermes topic pages)
:   Displays the topic replications associated with the topic, and each replication's name, topic name, direction, status, whether it's active, and error message. You can select the replication name to view additional details
    for that topic replication.

## Consumers {#stream-connect-dashboard__section_rsv_mwh_gcc}

View and manage consumers.  
Figure 5. Stream Connect Dashboard Consumers page  
The Consumers page has the following components.

11. Consumer list
:   Displays all consumers, organized by type. The possible types are:

    * ETL
    * Flow Trigger
    * Script
    * Transform Map
    {#stream-connect-dashboard__ul_sdc_gb3_gcc}Each consumer is listed with its name, number, state, topic alias, date updated, and who updated it.

12. Create button
:   To Create a new consumer, select this button, then select the type of consumer you want to create, then fill in the fields on the consumer's form. For form field descriptions, see the [ETL consumer](https://www.servicenow.com/docs/T8ni0P_1XxxS~A1QiO1VWQ "Import and process data from your Kafka environment using your existing Robust Transform Engine (RTE) configurations."), [Transform Map consumer](https://www.servicenow.com/docs/x41e0ITSfnzgLBWR2CDElA "Import and process data from your Kafka environment using your existing transform map configurations."), or [Script consumer](https://www.servicenow.com/docs/ng7NEtc3b4_a016LmIbSyw "Use a script to import and process data from your Kafka environment.") page.  
    Note:  
    If you're creating a Flow Trigger consumer, there isn't a form to fill out. Instead, the dashboard opens Workflow Studio so you can build your flow trigger there. For a detailed guide, see .

You can select a consumer from the list to view detailed information for that consumer.  
Figure 6. Individual Consumer page  
Each individual consumer page has the following components.

13. Consumer information section
:   Displays details about the consumer, including its number, status, topic alias, Kafka auto position policy, max concurrency, partition group timeout, max batch size, partitions, and an error flag.

14. Overview
:   Displays the consumer's input and consumption rate, messages processed, queue depth, and any unprocessed messages. It also displays the following charts.

    * Messages processed (per minute): The total number of processed messages.
    * Message input to topic (per minute): The total number of messages input to the topic.
    * Consumer lag (per minute): The lag for the selected consumer.

    {#stream-connect-dashboard__ul_kwr_2xh_jcc}All three charts can be filtered to display data for the Last 5 minutes, Last hour, or Last 24 hours. When the Last 24 hours is
    selected, the data is displayed for every five minutes instead of every minute.

15. Statistics tab
:   Displays consumer statistics, including the date it was created, the consumer ID, consumed bytes, consumed messages, produced messages, lag messages, end offset, interval, offset, and partition group.

16. Logs tab
:   Displays the created logs and each log's level, message, alert, and source.

17. Partition Groups tab
:   Displays partition groups with each one's number, first and last partition, and poll time.
For a detailed explanation of consumer data and statistics, including log, and partition group information, see [Viewing Kafka subscriptions and statistics](https://www.servicenow.com/docs/7F292T5DP1UaJd7DfLIvtw "View detailed information about a Kafka consumer and its performance, including the number of records added to the topic, the number of records processed, and the number of records remaining to be processed.").

## Producers {#stream-connect-dashboard__section_mss_yxq_c2c}

View, filter, and export producers.  
Figure 7. Stream Connect Dashboard Producers page  
The Producers page has the following components.

18. Producer list
:   Displays all producers and each producer's name, table, type, domain, and destination topic count.

19. Action buttons
:   Contains several buttons that you can use to refresh the list of producers, view or edit list filters, and Export a producer.

You can select a producer from the list to view detailed information for that producer.  
Figure 8. Individual Producer page  
Each individual consumer page has the following components.

20. Producer information section
:   Displays details about the producer, including its type, ID, table, and domain. There's also a Manage button. The Manage button redirects to the corresponding entity that
    produced the messages. For example, entering Manage on a business rule producer opens the sys_script record. Entering Manage on a flow action opens that action in Workflow Studio. For background scripts, the Manage button is inactive because the script that was executed isn't saved on the system anywhere.

21. Insights
:   Displays the following data.

    * Topics writing to: The total number of topics the producer is writing to.
    * Messages produced rate: The average number of messages produced per second.
    * Bytes produced rate: The average number of bytes produced per second.
    * Undelivered messages: The total number of undelivered messages for the producer.
    * Messages produced: Shows the number of messages produced over the last seven days.
    * Bytes Produced: Shows the number of bytes produced over the last seven days.

    {#stream-connect-dashboard__ul_oyr_thx_c2c}This data is updated every hour. The Messages produced and Bytes produced charts can be filtered to display data for the Last 2 days, Last 24 hours, Last 7 days, or a Custom range.

22. Statistics
:   Displays producer statistics, including the date, number of produced messages and bytes, topic alias, and domain.
For a detailed description of Producer data and statistics, see [Viewing producer statistics](https://www.servicenow.com/docs/nz1XsKjMy7tvHV2hSAqqqg "View detailed information about a Stream Connect producer and its performance, including the producer type and ID, and the total number of bytes and messages produced to a topic.").

## Message Replications {#stream-connect-dashboard__section_ohh_nwh_gcc}

View message replications, and add, edit, or export a message replication.  
Figure 9. Stream Connect Dashboard Message Replications page  
The Message Replications page has the following components.

23. Message Replications list
:   Displays all message replications and each replication's name, messaging service connection, status, error message (if any), and whether it's active.

24. Action buttons
:   Contains several buttons that you can use to perform different tasks. Refresh the list of message replications, edit the list columns or reset the column widths, and view or edit the list filters. There are also buttons to
    Edit a message replication, Export a message replication, and create a New message replication.

    * To edit a message replication, select the replication from the list, select the Edit button, then fill in the fields on the Edit [Message Replication form](https://www.servicenow.com/docs/mqRzu8qZM8XZx_oLn0bbgA "Set up message and topic replications to replicate data between your Apache Kafka environment and ServiceNow.").
    * To create a new message replication, select New, then fill in the fields on the Create New [Message Replication form](https://www.servicenow.com/docs/mqRzu8qZM8XZx_oLn0bbgA "Set up message and topic replications to replicate data between your Apache Kafka environment and ServiceNow.").
    {#stream-connect-dashboard__ul_nw2_lzh_jcc}

You can select a message replication to view the replication's name, messaging service connection, status, error message (if any), and if it's active. You can also see any associated Kafka Topic Replications.

## Topic Replications {#stream-connect-dashboard__section_e3d_jrm_gcc}

View topic replications, and add, edit, or export a topic replication.  
Figure 10. Stream Connect Dashboard Topic Replications page  
The Topic Replications page has the following components.

25. Topic Replications list
:   Displays all topic replications, and each replication's name, direction, replication, topic name, ServiceNow topic, status, error message (if any), whether it's active, and whether it's being tracked in the current update set.

26. Action buttons
:   Contains several buttons that you can use to refresh the list of topic replications, edit the list columns or reset the column widths, and view or edit the list filters. There are also buttons to Edit
    a topic replication, Export a topic replication, and create a New topic replication.

    * To edit a topic replication, select the replication from the list, select the Edit button, then fill in the fields on the Edit [Topic Replication form](https://www.servicenow.com/docs/mqRzu8qZM8XZx_oLn0bbgA "Set up message and topic replications to replicate data between your Apache Kafka environment and ServiceNow.").
    * To create a new topic replication, select New, then fill in the fields on the Create New [Topic Replication form](https://www.servicenow.com/docs/mqRzu8qZM8XZx_oLn0bbgA "Set up message and topic replications to replicate data between your Apache Kafka environment and ServiceNow.").
    {#stream-connect-dashboard__ul_csy_513_jcc}

You can select a topic replication to view its name, direction, replication, topic name, ServiceNow topic, status, error message (if any), if it's active, and if it's being tracked in the current update set. You can also see any associated [Message Replication statistics](https://www.servicenow.com/docs/pnVQQwLk6jjCR3szvTXGfw "When message replications are running, the system creates a metrics record for each active topic replication every 60 seconds. Metrics records provide information about topic replications. You can view metrics records on the Message Replication Statistics [sys_sc_channel_replication_metric] table. You can also view metrics records for a topic by checking the Message Replication Statistics on its Kafka Topic Replication record.").

## Alerts {#stream-connect-dashboard__section_ssd_pmr_xfc}

View active alerts and each alert's severity level, state, type, and affected entity.  
Figure 11. Stream Connect Dashboard Alerts page  
The Alerts page has the following components.

27. Active alerts section
:   Displays the total number of active alerts and the active alerts in each severity level.

28. Alert settings
:   Opens the [Alerting Properties](https://www.servicenow.com/docs/hii5ORX0Pk3fdyd1CQ~unw "Specify alert properties and how alerts are managed in Stream Connect.") page where you can specify alert properties and how alerts are managed.

29. Alerts list

:   Lists all alerts. By default, the Active filter is set to true. You can modify the Active filter to view inactive alerts. Each listing shows the alert's
    number, severity, active status, alert type, affected entity, and date updated.

You can select an alert from the list to view detailed information for that alert.  
Figure 12. Individual Alert page

Each individual alert page has the following components.  

30. Alert information
:   Shows alert details, including the alert ID, target ID, target table, domain, severity, and state.

31. Alert logs
:   Displays the alert's log information. Each entry shows when the log was created, its level, and the log message.

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