Australia release notes

  • Release version: Australia
  • Updated August 7, 2026
  • 2 minutes to read
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    Summary of Australia Release Notes

    The ServiceNow® Australia release introduces new products, applications, features, and fixes to enhance existing offerings. These release notes are designed to help you plan, test, validate, and successfully upgrade your instance to the Australia version.

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    Upgrade Process Guidance

    The release notes support your upgrade by guiding you through sequential phases:

    • Learn about Australia: Discover new features and changes in the Australia release.
    • Prepare your upgrade: Select your target version and get ready for the upgrade.
    • Upgrade to Australia: Follow the process to upgrade your instance efficiently.

    Following these phases in order is recommended for a smooth upgrade experience.

    Release Schedule

    The Australia release is updated with patches and security fixes throughout the year. Current and planned patch release dates are provided, with the option to view a full list of available patches and hotfixes. Note that future dates may change.

    Tools to Enhance Upgrade Efficiency

    Several tools are available to streamline your upgrade process and help you extract relevant information quickly:

    • Build your own release notes: Customize release notes based on your needs.
    • Release notes summaries: Access categorized release notes, such as browser requirements for all Australia products on one page.
    • Personalized PRB release notes: Generate a cumulative list of problem fixes between your current and target versions.
    • Combined product release notes: View cross-family product release notes for upgrades between versions on a single page.

    Upgrade Path Options

    Specific release notes are available depending on your current version, including upgrade paths from Zurich, Yokohama, and Xanadu to Australia. Additionally, patch and hotfix release notes support ongoing maintenance after upgrading.

    The ServiceNow® Australia release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.

    Path to successful upgrades

    Upgrading your instance involves planning, testing, and validation. The release notes guide you through completing all of the phases and tasks for a successful upgrade.

    Seven steps for a successful upgrade

    Start your upgrade journey

    To use the release notes in your upgrade process, choose the upgrade phase that you're ready to start with. It's recommended you complete the phases in the order listed. For a guide to the redesigned release notes experience, see Using the release notes.

    Release timeline

    New Australia release versions are released throughout the year. Here are the current dates for Australia patch and security patch releases. To view a full list of Australia release versions, refer to Available patches and hotfixes. Future release dates are subject to change.

    Australia release timeline for the year of 2026

    Maximize your release notes value

    Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.

    Release notes tools

    We've created some tools to help you review the release notes and upgrade more quickly and efficiently. For more information, see Build your own release notes.

    Release notes summaries

    If you're interested in a specific set of release notes information, we've displayed release notes for all products by category. For example, you can read about the browser requirements for all Australia products, all on one page.

    Personalized PRB release notes

    Generate a cumulative list of all the problems that are fixed in an upgrade from your current release version to any available target version.

    Combined product release notes for cross-family upgrades

    View all release notes information for any product, from any family release version to another, on one page.

    To check out the release notes tools available for your upgrade scenario, choose your upgrade path to Australia.

    Choose your upgrade path to Australia