---
sourceDocument: Australia Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/security-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Prioritizing vulnerabilities and other findings using roll-up calculators

# Prioritizing vulnerabilities and other findings using roll-up calculators {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read  
After assessing risk calculators, use the roll-up calculators to configure how the cumulative risk scores are computed for remediation tasks and other higher entities.  
The base system includes the following roll-up calculators:

* Discovered Application Rollup Calculator: Roll up the risk scores for all application vulnerable items with the same discovered application, to provide an overall risk score for the discovered application.
* Vulnerability Entry Rollup Calculator: Roll up the risk scores for all vulnerable items with the same vulnerability entry, to provide an overall risk score for the vulnerability entry.
* Discovered Item Rollup Calculator: Roll up the risk scores for all vulnerable items and test results with the same discovered item, to provide an overall risk score for the discovered items.
* Remediation Task Rollup Calculator: Roll up the risk scores for all vulnerable items in a remediation task, to provide an overall risk score for the entire group of vulnerable items.
* Configuration Test Rollup Calculator: Roll up the risk scores for all test results with the same configuration test, to provide an overall risk score for the configuration test.
* Discovered Image Rollup Calculator: Roll up the risk scores for all container vulnerable items with the same discovered container image, to provide an overall risk score for the discovered container images.
* Remediation Effort Rollup Calculator: Roll up the risk scores for all the records in a remediation effort, to provide an overall risk score for the entire effort.
* Container Remediation Task Calculator: Roll up the risk scores for all container vulnerable items in a remediation task, to provide an overall risk score for the entire group of vulnerable items.
* Application Remediation Task Calculator: Roll up the risk scores for all application vulnerable items in a remediation task, to provide an overall risk score for the entire group of vulnerable items.
* Test Results Remediation Task Calculator: Roll up the risk scores for all test results in a remediation task, to provide an overall risk score for the entire group of vulnerable items.
* Organization Risk Score Rollup: Roll up the risk scores for all vulnerable items and configuration issues in an organization, to provide an overall risk score for the entire organization for unified dashboard.
* Patch Update Rollup: Rolls up the risk scores for all findings with same patch update, to provide an overall risk score for the patch update.
* Remediation Effort Rollup: Provides an overall risk score for records within a remediation effort.
{#sem-prioritizing-vulnerabilities-other-findings__ul_fjq_dgg_dlb}

## Configuring roll-up calculators {#sem-prioritizing-vulnerabilities-other-findings__section_ezv_bvc_hgc}

When configuring a roll-up calculator, you specify the weight given to each computed value in determining the cumulative risk score. The higher the weight, the more that value influences the rolled-up risk score.  
Note:  
When All active records is selected, all deferred findings are included in the rollup calculation for the remediation tasks. Understand the impact on the total calculation before selecting this option.

## How roll-up calculators work {#sem-prioritizing-vulnerabilities-other-findings__section_xjs_4vc_hgc}

Rollup calculators run a scheduled job every 15 minutes to update risk scores and other details for remediation tasks and findings. The risk score is recalculated when:

* Findings risk scores, remediation targets, or statuses change.
* Finding states change (for example, Open, Deferred, Closed).
* Findings are added or removed from a remediation task.
{#sem-prioritizing-vulnerabilities-other-findings__ul_ybn_rvc_hgc}

## Example: Remediation Rollup Calculator {#sem-prioritizing-vulnerabilities-other-findings__section_gkp_cwc_hgc}

Vulnerability roll-up calculator example: Consider a remediation task VUL324567, which has the following vulnerable items:

* VIT1001 with a risk score of 30
* VIT1002 with a risk score of 40
* VIT1003 with a risk score of 50
{#sem-prioritizing-vulnerabilities-other-findings__ul_c3f_btv_5tb}  
Also, consider the following weights in the vulnerability roll-up calculator:

* Maximum risk score: 80
* Average risk score: 5
* Count of vulnerable items: 15
{#sem-prioritizing-vulnerabilities-other-findings__ul_ot1_ftv_5tb}

In the Vulnerability rollup calculator example, the formula for determining the remediation task Risk Score is:

(Maximum risk score /100) \* 80 + (Average risk score /100) \* 5 + (factor \* 15)  
The factor is determined as follows:{#sem-prioritizing-vulnerabilities-other-findings__table_t4d_4xd_5s__entry__2}

| VI count | Factor |
|-|-|
| \<10 | 0.2 |
| 10--100 | 0.4 |
| 101--1000 | 0.6 |
| 1001--10000 | 0.8 |
| \> 10000 | 1 |
[ ]

{#sem-prioritizing-vulnerabilities-other-findings__table_t4d_4xd_5s}  
So, for the remediation task, VUL324567:

* The average risk score is 40
* The maximum risk score is 50
* 50 (Maximum risk score)
* The factor is 0.2
{#sem-prioritizing-vulnerabilities-other-findings__ul_v4w_fgh_ykb}

The Risk Score would be 45 \[(50/100) \* 80 + (40/100) \* 5 + 0.2 \* 15 = 40 + 2 + 3 = 45\]

## Organizational risk score roll-up calculations {#sem-prioritizing-vulnerabilities-other-findings__section_jhy_dvb_3bc}

The Organization Risk Score Rollup calculator calculates the overall risk score for an organization in the [Unified Vulnerability Response Dashboard](https://www.servicenow.com/docs/sJtIfRmxmLvlyuWFHz7NxQ "The Unified Vulnerability Response dashboard provides a comprehensive view of an organization's vulnerabilities and risks. The vulnerabilities related to infrastructure, cloud, applications, and containers can be viewed in a centralized dashboard for better visibility and remediation.") and [Cybersecurity Executive Dashboard](https://www.servicenow.com/docs/NKRnTf5MlfO99Z8Wk983gA "The Cybersecurity Executive Dashboard is a comprehensive solution that provides high-level executive officers visibility into an organization's security posture, policies, and initiatives."). It rolls up the risk scores for host vulnerable items, application vulnerable items, container vulnerable items, and configuration issues.

To calculate the maximum risk score, the highest score among VIT, AVIT, test results, and CVIT is chosen. For example, if VITs have the highest score, that score is considered as the maximum risk score.

Once the counts of VIT, AVIT, CVIT, and test results are obtained, they're added and normalized using a count method. The resulting risk score is then multiplied by the count weight specified in the configuration.

The same process is followed for calculating the average risk score. The risk scores for AVIT, configuration issues, test results, and other scores are summed up, and then divided by the total count to obtain the average risk
score. Finally, all the risk scores are added to derive the organization risk score.
* **[Vulnerability Response Rollup Calculators](https://www.servicenow.com/docs/2ic64f0TluYF727ZR7v38w)**   
  After your initial assessment of risk calculators in the Setup Assistant, use the vulnerability rollup calculators to configure how the cumulative risk score is computed for remediation tasks and imported vulnerabilities.

**Related concepts**   

* [Configuring roll-up calculator rules](https://www.servicenow.com/docs/j9RwMf0AIsVJ4xse1osQKg#sem-configure-risk-rules "Configure roll-up calculator rules to compute the cumulative risk score for remediation tasks and imported vulnerabilities.")

